- Report: #604813
Complaint Review: Cross Country Bank - Boca Raton FL - Internet
Reported By:
Stephanie -
Boca, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cross Country Bank - Boca Raton FL
Internet, United States of America
Phone:
561-982-9111
Web:
http://www.crosscountybank.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cross Country Bank - Boca Raton, FL After paying the 21.24% interest rate they charge, I still have to pay 50 cents to use the automated service for account info. Read more: http://www.consumeraffairs.com/finance/cross_country.htm#ixzz Internet
Report Attachments
The
complaint which I have is with the Cross Country Bank,
Boca
Raton, Fl. After paying the 21.24% interest rate they
charge,
I still have to pay 50 cents to use the automated
service for
account info. and $5.00 pay by phone fee (automated)
and $7.00
(in person operator) fee.
I
have been complaining for the last 4 months to the
operators
who will not let me speak with the manager to complain
about
having to pay the $7.00 as oppose to $5.00 because
they refuse
to fix their automated service in order to get the
additional
$2.00 by using the operator. My long distance bill is
still
being charged because they have a 302 area code to pay
by phone.
Please
advise me how do I get them to fix this problem and
stop taking
advantage of the general public who are supplying them
with
the business to go on.
Unfortunately,
there are very few regulations that govern the fees
banks charge
-- which is why banks keep piling on more and more
fees.
It sounds as though you would be better off closing
your account
and doing without a credit card until you can find a
better
deal.
1 Updates & Rebuttals
removal test
honolulu,Hawaii,
United States of America
sorry CCbank
#2Author of original report
Thu, May 20, 2010
After calling the bank several more times they agreed to remove the fees from my account and let me close my account without penalty's.
Thank you Joan service rep who helped me all the way through
now I'm going to buy myself a new pair of shoes.
