Complaint Review: Crestleigh Apartments And Realty Management Group Inc. - Laurel Maryland

I lived at Crestleigh Apartments in Laurel all of 5 months.

My first day there was spent cleaning the place head-to-toe.

As my roomate watched, I cleaned what looked to be a somewhat clean apartment to the naked eye.

Using a white cleaning cloth I cleaned the bathroom, which I found to be covered with small, fine hairs on everything from the walls and floors to the shower and sink.

Moving on to the kitchen, I continued to clean, only finding these same hairs everywhere! In the refrigerator, on top of the refrigerator, on the sides...on the oven, on the countertops, on the walls, on the floors.

I began to gag, it was so gross.

Everywhere I cleaned, I found these small, fine black hairs everywhere.

After cleaning I unpacked my things and went on to life as usual.

The next time I went to the leasing office (about a week later) I notified a consultant named Thelma of the black hairs that were EVERYWHERE. She said, "ok", looked at me funny and asked if there was anything else that she could help me with. (This is the same ghetto consultant that was bragging about having an uncle who is a pimp in Nevada...only after we had signed the leasing agreement.)

Too add, I found a dead cockroach in the cabinets while unpacking dishes to put away and cockroach traps. I was horrified!

My mother and aunt came from out-of-state to help decorate, and they too found the small, fine, black hairs everywhere.

I noticed spiders and bugs within the apartment shortly after move-in and requested from the leasing office to have the apartment exterminated.

I also began to get small bites which I thought were misquitoes.

The exterminator came while my roomate and I were at work, so I assumed the extermination was completed.

Still, more spiders, more flying insects. I took it into my own hands to spray for bugs.

After still getting bites in unusual places, I called the leasing office again and requested extermination and the supervisor, a white lady whose name I can't remember, told me "spiders come with the territory." "Get used to them, I have them in my house."

I was shocked.

When January came and the bites were more profuse than normal, I called the leasing office and requested another extermination.

I began staying with friends because the bites became excessive.

After the leasing office told me that the unit had been exterminated, I went to stay at my apartment, and I had 4 new bites when I awakened the next morning. I asked to be moved to another unit, and the leasing office said that they would take full responsibility for any pests.

I took things into my own hands and hired Terminix, who found fleas. They only tested my room and the living room as my filthy roomate refused. Both rooms were found to be positive for fleas.

I moved out, and because my roomate refused to break the lease (the complex would not allow us to leave without breaking the lease even though they said that they would take full responsibility) I forfeited my security deposit.

I also incurred a $175 Terminix bill, emotional distress from 5 months of flea bites, a lifelong price of damaged skin with dermatology bills, emergency hospital bill for allergic reaction caused by consistent flea bites, a hotel bill (for a night away from fleas), and a bevy of other bills incurred from unexpected moving.

I took Crestleigh to court, who didn't show for 3 consecutive court dates and won a default judgement. However, Crestleigh rebuttled in District Court and the judge ruled in their favor claiming, no evidence existed in proving the fleas were there when I moved in.

I am stuck on whether I will take them back to court for damages, but if you are thinking about living there, save yourself!

The apartments are swarmed by bugs and due to the laws in PG County, a certain percentage of leasees must be low income or welfare. Nothing is wrong with this, other than the fact that there is always "life" going on outside.

The leasing consultants are ghetto, and one by the name of Ryan ridiculed me when I had a break down from finding out the bites where from fleas in one of their units.

There aren't too many great apartments to live in in Laurel, but if you are thinking about Crestleigh, turn away now!

Charm

Beltsville, Maryland

U.S.A.