- Report: #46340
Complaint Review: Creditreport.com - Internet
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Author Not Confirmed
Why?
Creditreport.com
Creditreport.com Internet, U.S.A.
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Tell us has your experience with this business or person been good?
Creditreport.com Looks great on paper but they can't help you ripoff waste of time Los Angeles Ca
If you need a quick turn around time on repairing your report this is not the company to use.
Creditreport.com had this great offer.... pay one price, get all 3 of your credit reports at once. The price was $29.95 but you had to click through a confusing screen and pay $30.00 for quarterly notification. Price for this report $59.95
Received the report as promised showing all 3 agencies along with a score card, phone numbers and address. They even gave you a phone number to Credit Report with the following "blurb"..
"If you dispute the accuracy or completeness of any information in a credit report Creditreport.com has provided, we will have the providing CRA (First American CREDCO) reinvestigate the information for you. Simply call us toll-free: 1-877-863-3067"
I called them and was helped by a really nice guy but was told I need to call the agencies directly to have items changed. Once I called the agencies I was informed by all 3 that they would not talk to me since I didn't purchase their report. If I wanted to pay for theirs I could speak on the phone. All 3 reports added up to less than the $29.95 I paid originally. The only way to get items corrected was by mail. This could take weeks.
D
Los Angles, California
U.S.A.
Creditreport.com had this great offer.... pay one price, get all 3 of your credit reports at once. The price was $29.95 but you had to click through a confusing screen and pay $30.00 for quarterly notification. Price for this report $59.95
Received the report as promised showing all 3 agencies along with a score card, phone numbers and address. They even gave you a phone number to Credit Report with the following "blurb"..
"If you dispute the accuracy or completeness of any information in a credit report Creditreport.com has provided, we will have the providing CRA (First American CREDCO) reinvestigate the information for you. Simply call us toll-free: 1-877-863-3067"
I called them and was helped by a really nice guy but was told I need to call the agencies directly to have items changed. Once I called the agencies I was informed by all 3 that they would not talk to me since I didn't purchase their report. If I wanted to pay for theirs I could speak on the phone. All 3 reports added up to less than the $29.95 I paid originally. The only way to get items corrected was by mail. This could take weeks.
D
Los Angles, California
U.S.A.
1 Updates & Rebuttals
Maria
Canoga Park,California,
U.S.A.
We need more information to process your request.
#2UPDATE Employee
Mon, July 30, 2007
07-29-07 Dear Danita, Our company would like to assist your complaint with our company; however, we need more information to process your request. We will need the order number, full name, and/or email address (as it was provided in the original order) of the person the credit report was ordered for so we can proceed further with your request. Sincerely, Response Department Creditreport.com
