- Report: #344615
Complaint Review: CreditCheckTotal.com - Credit Check Total - Irvine California
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Author Confirmed
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CreditCheckTotal.com - Credit Check Total
PO Box 19729 Irvine, 92623 California, U.S.A.
Phone:
866-506-7894
Web:
N/A
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CreditCheckTotal.com - Credit Check Total Free Trial Scam called to cancel in trial period (more detail in report) says will charge me $29.95! Irvine California
I opened an account on June 18, 2008 to sign up for the one week free trial that Credit Check Total offer on their website. I called on Monday, June 23, to cancel because I only wanted to see my credit score out of curiosity once. I did not use any of their other fancy services. The girl I spoke to said that I have until the 26th to use the credit check and I will still not be charged. I decided that there would probably be no risk in this so I kept my account open for a couple of days.
I tried calling again yesterday, June 25, three times and each time I got a message saying that the number I was trying to reach is busy and that I should try calling again later. I called again today, June 26, which is the day that I was told was still valid for my free trial. I explained to them about my call on monday and the problem trying unsuccessfully to get through the automated message, yet I was told that I would still be charged $29.95. Customer service says that they never received any of my calls. They didn't even mention that they would charge me the thirty dollars until I asked them if I would be charged anything. Don't do business with Credit Check Total. I will try through my bank to get refunded from them as the charge they are making is NOT legitimate.
Knguyen
San Jose, California
U.S.A.
I tried calling again yesterday, June 25, three times and each time I got a message saying that the number I was trying to reach is busy and that I should try calling again later. I called again today, June 26, which is the day that I was told was still valid for my free trial. I explained to them about my call on monday and the problem trying unsuccessfully to get through the automated message, yet I was told that I would still be charged $29.95. Customer service says that they never received any of my calls. They didn't even mention that they would charge me the thirty dollars until I asked them if I would be charged anything. Don't do business with Credit Check Total. I will try through my bank to get refunded from them as the charge they are making is NOT legitimate.
Knguyen
San Jose, California
U.S.A.
