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  • Report:  #23309

Complaint Review: COUNTRYWIDE HOME LOANS - SIMI VALLEY California

Reported By:
- BUFFALO, NY,
Submitted:
Updated:

COUNTRYWIDE HOME LOANS
400 COUNTRYWIDE WAY SIMI VALLEY, 93065 California, U.S.A.
Phone:
805-520-5100
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This company took over my Mortgage in September of 2001! They claimed that the trouble I was having with my previous mortgage company had been resolved and the loan had been re-instated, I was to send the the amount of $510.81 by October, which I did send and sent on time. They claimed I didn't send it!! BUT!! They responded to it with a form letter!!!!

The letter claimed the check I sent them WAS NOT certified--IT WAS and could not be accepted!! I sent it back with a letter asking what was wrong with this check it was certifed, I called and was given a contact to call which did not exist--I still have her name and bogus extension.

Anyhow, I am Homeless now. BUT!! I don't really know which company sold my house! Countrywide states that they sold the property in Novemeber of 2001--yet the lawyers from the previous company are all over the paperwork!! I'm confused!

Does Countrywide Also go by the name Aurora Loan Services? See, the lawyers from that company were all over the paperwork I have, yet--the notice to quit premises is from Countrywide.

I went from being reinstated in September, to being Homeless in January---My house was sold at an auction to which I was not aware that was taking place! I was given 10 days to leave or else a Marshall was coming to throw me out. No one came.

I still hold the deed, they broke into the house to change the locks instead of having me turn over the keys, also, the co-signer on this loan was NEVER contacted!! He may have been able to help, but he was sick and we figured it was a simple matter to rectify.

Does anyone know of a class action!? I visited a website but was unable to contact the person running it.

I want to know what happened to the money I Paid to ALS??

I also want to know WHY Countrywide DID NOT KNOW WHEN THEY TOLD US TO BE OUT!? About a month after we had left the house, we recieved a letter looking for payment of VACANCY INSURANCE on a house that had ALREADY been broken into, locks changed, stripped, and had damage done to it from the pipes freezing being that it was January when I left and had the utilities shut off 2 weeks later. They claimed that they had been notified of the vacancy in February---A MONTH AFTER I was told to leave or be put out.

How did this auction take place without my knowlege?

I want to sue, but cannot find anyone to help me out. is there a lawsuit? I want to join it! I want to know where all the money I paid over 4 years went?? Hell, I want to know where all the money I sent to ALS went--it was nearly 5 grand or more in 6 months!! I want to know if these 2 companies are somehow in cahoots??

I hope someone out there can help!

Anyone dealing with this company---BEWARE!! They are liars and cheats! They are rude! They don't return calls, they lie about NOT RECIEVING payments, yet respond to them with form letters! They give you bogus contacts and extensions!! You name it they do it!! They tell you you're re-instated then Screw around till the limit is up and take your home right out from under you---then they have the GALL to make it sound as if YOU ABANDONED the property!!!! WATCH OUT!! They screwed the wrong family over!! I will look FOREVER to find someone to put them out of business for good!!

For the record--Countrywide is the 6th largest FHA lender in Buffalo and has a citywide default rate of 34.1%--which means 1 in 3 families approved by Countrywide will lose their homes!!! For anyone in Buffalo there is an organization Called East Side Pride, who conducted a ralley in our local offices in Amherst NY, a Suburb of Buffalo. I do have the number to that organization somewhere!! If I find it, I will Update this report!

Also---Countrywide claims Customer Satisfaction--yeah SURE!! Here in Buffalo, they are ranked the WORST FHA lender, and THIRD WORST among major FHA lenders in 22 cities NATIONWIDE!!!!

IN YOUR FACE CHL!! YOU'RE IN BIG TROUBLE!!!

ANNE

BUFFALO, New York

Click here to read other Rip Off Reports on Countrywide Mortgage


5 Updates & Rebuttals

Elvera

Carrollton,
Texas,
U.S.A.
Cut your losses and go with someone else

#2Consumer Suggestion

Fri, September 26, 2003

Hi, I currently have both 1st and 2nd mortgage with Countrywide. I have also posted complaints on this website about this company. I wish someone had told me about James B Nutter when I first shopped for a mortgage. Forget about Countrywide and contact them. You will find them on the web if you make a search. Countrywide put you through all this crap, even before signing the dotted line, just imagine what's gonna happen afterwards.....hint....it's not gonna get better!


Judith

ALden,
New York,
U.S.A.
What ever happened.... we are now homeless also.

#3Consumer Comment

Thu, September 25, 2003

Anne.. I also live in Buffalo NY and was wondering whatever happened with countrywide. My financee and myself are in the process of getting a first time home buyers mortgage through them. Due to their taking forever, making impossible request for information, etc. we are now homeless also. They have requested things such as college transcripts, financial information from his father (because he gave us a gift - which we were forced to do), etc. Everyday day they come up with a new request on information that they want. If we go past their deadline we have to pay a $100.00 a day fine. This is the best.. they will only count certain deposits towards closing. They will not count cash deposits that I put in his account, or money withdrawn from an investment. On top of that that money is "frozen" in his account. Meaning that if we pay any bills, write any checks, etc. the money is taken out of the money that they will count, not the other money. It has been 2 1/2 months now and we cannot touch that money, we still don't know when closing is and our first mortgage payment is due very soon. Our tax payment is over $100.00 a month more than it should be. I verified that with the town tax person. Anyways.. please let me know how you made out and what/where is the name of that group in Buffalo. Thanks...


Anne

BUFFALO,
New York,
U.S.A.
I'M READY TO EXPOSE THEM!!

#4Author of original report

Sat, March 01, 2003

I'M READY AND WILLING TO FILE/JOIN A SUIT ALREADY IN PROGRESS! I AM FORTUNATE ENOUGH TO BE BACK IN MY OWN HOME AGAIN BUT I HAVE NOT FORGOTTEN WHAT THESE IDIOTS HAD PUT US THROUGH. THEY NEED TO BE SHUT DOWN. HAS ANYONE NOTICED THAT THEY NO LONGER HAVE THE BIG ADVERTISING ON TV THAT THEY ONCE HAD? HERE IN BUFFALO I DON'T SEE ADDS FOR THEM ANYMORE. I HAVE A MEAGER PAPER TRAIL AND AM READY AND WILLING TO LET THEM HAVE IT AT ANY TIME, I STILL CANNOT FIND A LAWYER HERE THAT WILL TAKE THIS ACTION. I JUST WANT ANSWERS TO WHY THEY LIED AND WOULDN'T ACCEPT THE PAYMENTS THAT THEY TOLD ME TO MAKE AND HOW MY HOME MANAGED TO BE SOLD OUT FROM UNDER ME WITHOUT MY KNOWLEGE OR SIGNATURE ON ANYTHING. I THINK ALL OF US WHO HAVE BEEN DEALT THE DIRTY DEAL BY THEM SHOULD BE COMPENSATED FOR OUR LOST TIME FROM JOBS, MOVING EXPENSES ETC.


Thurman

Temecula,
California,
U.S.A.
watch-out for CTC Services too!

#5Consumer Comment

Fri, January 24, 2003

We are currently suing Countrywide Home Loans for Wrongful Foreclosure. WARNING: They not only lie to you but they are not beyond lying under oath to the courts and judges, and as God is my witness I will expose them for what they are. In California we have to go through a "trustee" who administers the distribution of funds after the foreclosure. We lived in our home for NINE YEARS, creating over $150,000 in equity! BUT, our home was sold at auction for $64,000 under market, lowering our refund (surplus funds) to only $79,000, so we lost $71,000!! If that isn't bad enough the attorney for the trustee (CTC Services, Inc.) told our attorney that she was going hold-up our refund, again, because she is now aware that we are suing Countrywide. She will (again) attempt to deposit our funds with a Superior Court (Interpleader) and effectively throw our money back into the courts bureaucratic black hole for another unknown period of time. She's obviously taking this personally and outside the scope of her position, and wants to punish us, so...Maria Rosino, you are being added to our list of defendants. By law they had 90 days to validate any claims to the funds, or deposit them with the court. Now, it's purely extortion on the part of both CTC Real Estate Services and their attorney! I just hope and pray nobody else will fall prey to these companies and their deceptive and illegal practices as we have-which is my primary reason for responding to this particular site. Countrywide Home Loans and their Trustee- CTC Services' conduct toward me and my family has been unethical, outrageous, embarrassing, humiliating, frustrating, immoral, damaging and criminally fraudulent. I have basically taken a leave of absence to devote my full attention and time to recover my good name, (hopefully) regain the trust and respect of my family and friends, and once again enjoy being a homeowner. WE MUST EXPOSE COUNTRYWIDE HOME LOANS, CTC SERVICES, THEIR EMPLOYEES- REPRESENTATIVES AND OFFICERS continuous, deliberate, deceptive immoral and unlawful operations. They must be accountable for devastating so many American families. Alert our states Attorney General and California Department of Corporation.


Anne

Buffalo,
New York,
RESPONSE TO VICTIM IN TEMECULA

#6Author of original report

Sat, July 13, 2002

My name is Anne S., and I have had a similar thing happen to me with Countrywide! They sold my home in a secret auction and I was told to leave the premises within 10 days of the notice or face legal action! They claimed that I DID NOT send the payment necessary to re-instate my loan on time, by certified check--I DID and I also had proof that I did send them the amount they requested on time! In fact, they responded to them every time I sent them, I was given the name of a contact, Laura Guidici, she was supposedly a loan counselor who would help with the problem--she NEVER returned any of the calls I made to her with the questions about why they kept returning the CERTIFIED check with no reason other than the fact that it WASN'T certifed! Her extension was bogus and would play music for about 20 minutes then cut me off!! I would be very willing to join you in a class action--I want to see them fry!! My family and I have been to hell and back due to the loss of our home!! We're mentally, physically, and financilly drained because of this whole mess---AND HOMELESS!!!! I am so thankful to have found your report! You may feel free to contact me via rebuttal to this Report.

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