- Report: #1494820
Complaint Review: Cory Rellas and Justin Robinson Drizly gotta lie steal and cheat in order to make money in America -
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Cory Rellas and Justin Robinson Drizly gotta lie steal and cheat in order to make money in America
United States
Web:
drizly.com
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Cory Rellas and Justin Robinson, Drizly, gotta lie, steal and cheat in order to make money in America drizly.com Make false claims of wine deliveries in specific time frame and fail do it; refuse to issue refunds
This purpose of this report is to draw attention to the growing problem of business owners doing whatever it takes to turn a profit. Providing a service, need or even a want for the customer does not factor into any equation when it comes to running a business in this country-- it's all about making money at all cost. And, enters coronavirus and some wonder why it is happening and why it has hurt their bottom line. Cheating the customer is not the solution.
Drizly.com is guilty of multiple federal and state consumer laws, including but not limited to false and deceptive advertising, deceptive and unfair business practices. The number of complaints with the Federal Trade Commission as well as state office of attorneys general are beginning to stack up against the online wine delivery company for failing to operate in accordance with its published guarantees of on time delivery. Customers can forget about getting their money back when their wine is sometimes 2 hours late. When contacting customer service, the consumer is told to send back the unopened bottle of wine in order to receive a refund for a late order. This is crazy BS and definitely not the way to retain customers or achieve customer satisfaction.
The owners of this online wine delivery business is cut from the same cloth as the owner of both Uber and Lyft. They do not care about violating the law or screwing the consumer out of money. The guys are criminals who are only in it to make fast, quick money, pay their fines when they finally do get caught, then sell the fledgling business to another company or investor.
