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  • Report:  #1049333

Complaint Review: cooking pleasures - Internet

Reported By:
mary - altadena, California,
Submitted:
Updated:

cooking pleasures
Internet, USA
Web:
www.cooking pleasures.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I TOO HAVE BEEN SCAMMED BY COOKING PLEASURES FREE KNIFE OFFER.    MY CREDIT CARD WAS CHARGED $88. AND SOME CHANGE.  EVERYTIME I TRY TO CALL PHONE NUMBER LISTED ON MY BANK STATEMENT IT IS ALWAYS BUSY/



2 Updates & Rebuttals

mary

altadena,
California,
cooking pleasures knife

#2Author of original report

Tue, May 14, 2013

i tried calling thay # for four days including sat.&sunday  6;30 am till 12 midnite and the line was continually busy.  i contacted my bank yesterday and they reversed the charges for me.  i also cancled my credit card so they cannot charge me again next month(just in case they try)


Btrflygrl18

Odessa,
Texas,
Number to try and possible explanation.

#3Consumer Suggestion

Mon, May 13, 2013

Have you tried calling 1-800-209-8397 ? This is the number I used to cancel my account. I think it's active from 8am-8pm EST Monday thru Friday. 

When I called they were extremely nice and helpful and it took no time at all to reverse my account. 

 I think you might be missing information in your report. For now I will assume that you signed up for the free sample knife where you enter a credit card number to pay for shipping and handling. When you recieve the free sample knife it comes with a few documents which state clearly that if you do not cancel within 30 days they will continue sending you things and charge your account. 

 I believe if you call them you might be able to send back whatever else it was that you were charged for and they might give a refund, but I am not with the company or familiar with thier policy so I am not sure. 

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