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  • Report:  #682499

Complaint Review: Compu Electronics - Internet Internet

Reported By:
Dianne Brooks - Graham, North Carolina, United States of America
Submitted:
Updated:

Compu Electronics
Internet, 44121 Internet, United States of America
Phone:
440-241-1200
Web:
compu-electronics.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Compu-electronics had a liquidation sale in Burlington, NC advertising cheap computers. Since it was my daughter's birthday we decided to go and check it out. When we walked in they charged us $6.00 to get in the door. After getting in we looked around and found 2 gateway computers. The salesman did everything he could to make a sale, promising us that the computers were in good condition since they were used. He also told me I would have a year warranty on them which I asked him to write it on the receipt which he put 1 year service. I have tried calling them but no one answers and they will not call back. I am now out of $600 which I had put on a charge card and have nothing to show for it except for 2 crashed computers. BE AWARE of them and stay away unless you have money to throw away. I had put my faith in them and the computers were a birthday present and a Christmas present. Some presents huh!!!!!!!



1 Updates & Rebuttals

summulus

Columbia,
Missouri,
United States of America
FYI

#2Consumer Suggestion

Mon, January 24, 2011

Wife bought one.Came loaded with Win7 Ultimate and the MS Office Enterprise 10.So, $250.00 used computer with ~$650 of new software?I immediately attempted to validate software on MS site.Both the Win7 & Office were pirated.

To determine the precise activation scam I simply went into the Windirectory Setup files.Sure enough, the machine, which had two copies of windows on it , as they forgot to format the drive ( one of their salesmenhad been using the backed up copy; `igor had been surfing laptop specs and getting photos from home - Cyrillic captioning on photos of same folks in same house).I saved the Win setup files from both copies (identical).Both copies were using the old LENOVO/DELL activation exploit (google it).

I returned machine.Salesman swore they had a valid `group license (yep, sure) and that he would be back in the office the following week and I could call for it.Then he said hed load a `clean copy of Win7 on machine (think he wanted to nix the old copy that had been used by salesman but the files are still here, comrades).He reinstalled off of unmarked CDs/DVDs froma nylon bag.He swore that it was legit.I went home and, sure enough, same pirated copy.I returned it and reminded him that selling a machine with pirated software allows the buyer to demand, and receive, a full and immediate refund.He looked sad but handed over the cash on the spot.

If you can get a friend, or maybe local cop comp. forensic unit to get the machines started and check the Win Setup files for activation scams (these not-so- hot tech tar gypsies are only as savvy as they need to be mostly patter and chutzpah)., And, if you still have receipt, youll have a better chance ofgetting your money back.Ohio Attorney General might want to touch base with this business.

Aside:While I was cooling my heels, waiting for the `legitimate win to be installed, two customers came in complaining that the amount of RAM that had been advertised wasnt installed (they remove 2 of 4 gig after the sale and prior to handing machine over, for example).Another customer returned machine that had key caps `glued into place with gum (think they charged him a restocking fee.Also, the software that comes loaded on machine, in addition to the pirated windows, includes apps that will try to`call home if /when one does get the machine connected to the net.

P.S. Liquidation Sales count on the `lost /dropped cost fallacy, i.e., the more you pay at the door, the more likely youll feel compelled to `find a bargain to redeem/surpass the admission fee(decrease the cognitive dissonance).

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