- Report: #1426072
Complaint Review: Comcast - Pittsburgh Pennsylvania
Reported By:
Nick -
Pittsburgh, Pennsylvania, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Comcast
300 Corliss Street Pittsburgh, 15220 Pennsylvania, United States
Web:
https://www.xfinity.com/
Categories:
Business Rating:
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Comcast Xfinity Comcast Thieves - Billing for services not received Pittsburgh Pennsylvania
The Comcast Thieves
Here is my recent experience with Comcast. They sent me a shut off notice in the middle of December. I believe the billing cycle is on the 21st of each month. By January 4th, I was still being billed for services that I was not receiving so I called them to terminate my services. The woman said that they had to come out and shut it off at the pole and my bill would reflect this. By the middle of January, another billing cycle ensued. I called again. They asked me if I made a payment arrangement which I did not because I no longer wanted their services and wanted to know what the final bill would be. This part is very important. The guy said since you made a payment arrangement so we kept billing you. He asked if I returned my equipment(the info. Was right in front of him) due to his fast response because I turned it around and asked him, “When does it say that I returned your equipment?” The short end of the story is they billed me for 2 months of services that I didn’t have. They lied and said that I made a payment arrangement which I did not. They also said they would keep billing me until I returned my equipment(which I have yet to receive something in writing that states this). This company is disgusting. I filed a complaint with the FCC and will file more. It’s funny that I go online to view my bill and, poof, it’s gone. I have no access to my bill.
