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  • Report:  #76213

Complaint Review: Colorado Prime Foods - Farmingdale New York

Reported By:
- Burleson, Texas,
Submitted:
Updated:

Colorado Prime Foods
500 Bi-County Blvd., Suite 400, Farmingdale, NY 11735 Farmingdale, 11735 New York, U.S.A.
Phone:
800-365-2404
Web:
N/A
Categories:
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Colorado Prime Foods sells quality food for a monthly price. They require bulk purchases of 3 or 6 months worth of food, so they promote the sell of a freezer. When we placed our order for a six month supply of food we were told the cost of the freezer would only add $11.00 per month to our bill.

After the first food order was delivered, our salesman visited again and told us that we were now eligible to purchase their grill(during this time period, we had over $15,000 in credit card debt). He told us that, with the amount of food we had ordered and planned to order, the grill would add another $20 - $30 to our monthly bill. Colorado Prime Foods billed us on a monthly basis; the food, freezer and grill were combined in the bill. The cost was $140.00 per month.

Five months later, we had paid off all of our credit card debt; yet when we placed our 2nd food order we received a notice from a company we had never heard of that we did not have adequate credit to cover the purchase of food. We were advised that the $140.00 monthly bill now would only pay for the grill and the freezer and that we now owed over $7000.00 for these two items.

When I contacted Colorado Prime Foods about this I asked why I had once paid $140 for food, a grill & a freezer and now I had to pay the same amount but get no food. I was told that they had sold their accounts receivable to this other company 3 months earlier and the new company set their own credit limits. They had not notified any of their clients of this change.

So we now have a freezer and cadillac grill, just no great food -all at an 18% interest rate. Maybe I am wrong, but this feels like a scam to sell appliances....

J.L.

Burleson, Texas
U.S.A.


1 Updates & Rebuttals

Kenneth

Atlanta,
Georgia,
U.S.A.
Dirty Secrets of Colorado Prime

#2UPDATE EX-employee responds

Mon, February 09, 2004

My name is Ken, I used to be an employee of Colorado Prime. This was my first outside sales position. I responded to a vague ad in the newspaper, advertising a job where you can make a tremendous amount of money selling in home food service. So I went to check it out. I met with a manager, who explained to me what the job entailed, and the potential of how much money I can make. However, I did not like the fact that the job paid no base salary, and was led to believe that I would at least receive pay for my 2 weeks training. This was the first scam. After training was over, I got my first appointment to sit in someone's home, during the evening hours, to do a 2.5 hr+ presentation on the food service. Now..... after the training class, I could hardly believe that anyone in their right mind would pass up this opportunity to join our foodservice. However, the presentation went off without a hitch, although I was terribly nervous.....and I got down to the close......this is when the customers started bucking, and not readily complying with the program. I immediately called my manager, who talks to people in a condescending manner when they don't readily hop on the bandwagon. Finally, he hammers out some sort of deal with them, and they agree to sign up. "Yeah, my first sale!", I thought. However, I find out 2 days later that the customer cancelled, and that they had to be called back to hammer out a better deal, which they accepted, however I got almost no commission off of that sale. Anyway, to make a long story short, I went out on numerous appointments, only sold 1/5 of them, out of that 1/5, only 1/2 of them had decent enough credit to actually get the service, and out of that 1/2, only 1/2 of those people actually decided to keep it. I couldn't understand what was happening. How could people cancel out on such a good service?.........Well, as I sat more appts., I started to figure it out....after going over my spiel with customers, and pretty much figuring out that they were not interested, I started to ask questions. Questions like "What makes you not want the svc?" and things of the like. This is when I became aware of the 20% interest on appliances, the food point pricing system(which caused the food to be terribly overpriced, unbeknownst to the customer), and the 70% markup on the appliances. My managers would have me believe that it was my fault that I couldn't sell these products. However, upon further investigation, I realized that people who HAVE the credit to signup on things like this, never would, because people with great credit GENERALLY have higher education levels, and can shoot your spiel down in the 1st 20 minutes of the presentation......The people that did sign up...usually had horrible credit. I was quickly becoming discouraged. There were a couple of other reps who sold out of my same office, that were making over $2500 per week, but I knew they had to be lying to people to get these sales, because the people I had been dealing with were not buying. The thing is, that the money the company pays in commission, is enough to make most people forget their standards and morals, all in the name of money; and although I was tempted to do so, I just couldn't. But this concludes my rant about Colorado Prime. I will say one thing, I was never dissatisfied with the quality of the food, especially the steak, it's just not worth $40/lb.

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