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  • Report:  #1571

Complaint Review: Color Carpet DBA Color Tile - Streamwood and St. Charles Illinois

Reported By:
-
Submitted:
Wed, March 15, 2000
Updated:
Wed, March 15, 2000

Color Carpet DBA Color Tile
722 S. Barrington Road, Streamwood Streamwood and St. Charles, 60107 Illinois, U.S.A.
Phone:
630-540-0630
Web:
N/A
Categories:
Carpet & Tile Stores

They installed a Mannington laminated floor for me about 6 months ago. It's warranteed for 15 years but I've had nothing but problems with it. It's warping, some of the planks have tiny holes, and a few of the planks have popped up. There are also open spaces between my walls and the edge of the floor.

I called Color Tile 3 times and they never returned my calls. Then I contacted Mannington who sent out an independent inspector. Mannington says that the floor was installed wrong and that I have to deal with Color Tile.

I sent Color Tile a registered letter 2 weeks ago asking them to respond by mail by 2/29/00 to let me know what they intended to do. They did not respond.

That terrible floor cost me nearly $4,000 and I am single and partially disabled so I can't afford to buy another floor.

This same store is owned by the same person who owns the St. Charles, IL. Color Tile store.



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