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  • Report:  #2178

Complaint Review: Citizens Funds - Portsmouth New Hampshire

Reported By:
- Chicago, IL,
Submitted:
Tue, May 02, 2000
Updated:
Tue, May 02, 2000

Citizens Funds
230 Commercial Way Suite 300 Portsmouth, 03801 New Hampshire, U.S.A.
Phone:
800-223-7010
Web:
N/A
Categories:
Banks

Citizens Funds, the Socially Concious Investment House out of Wilmington DE, Played a little game with my attempt to deposit a third party check into my account.

They were unable to process a check I had recieved from my brokerage, and designated it for return to me. Fair enough. This was $ I needed to pay my taxes April 15.

TMALSS, I noticed the deposit had not shown up on the end of March statement, and called them about it. CF claimed they had processed the check March 24 and sent it back to me March 25.

By this time I'm getting nervous as Uncle Sam waits for no one on Tax Day. April 3 comes around, no check. I called them and confirmed that said check was in the mail.

Friday, April 7, my mail brings said check, with a postmark of *April 4* and a letter dated March 24, 11 days later than advertised.

I politely, but firmly explained this in a letter to Carol Grover at CF later the weekend of April 8. No reponse yet, Carol.

I want satisfaction. I lost, in total, almost a month's worth of interest, in this case, about $30 through both our errors.



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