Complaint Review: Citizens Bank 8715 Mentor Ave. Mentor Ohio 44060 [ 440 ] 255-3461 - Mentor Ohio

  This rip, off report, I am making for my 81 year young Mom. My Mom, wanted to try and make a couple extra bucks on interest, Citizens, was offering a 2.5 % interest on a 15 month C.D.  The, only stipulation, it required you have $10.000.00 in your checking account.  I am on  my Mom's accounts, to try and make sure she does not get Ripped OFF. We both went down to Citizens Bank, the other day, and spoke to a Dane, Dane tried to explain to my Mom and myself, how the above worked,  I believe Dane , mentioned to my Mom, he could put her into a different checking account, which would not require her to have thew $10,000.00 in her checking account,??? This Dane, said he would E-Mail me, the papers backing up what he said, supposedly, his computer was not working properly, bottom line I never received letter that Dane said he would send.   Now, Mom goes back down to Citizens bank, and found out, she was put back into the other checking account, which she still has to have at least $10.000.00 in her checking account,,??? Now, wait it gets even better,  At this wonderful Bank--Citizens Bank, in order to get free checking, one has to have at least $25,000.00 in their savings account, other wise there is a bunch of different fees that one may be assed. 

  In my opinion, I don't think the average person now a days has $25,000.00 just laying around to be eligible for Citizens outrageous quailfacations . 

  Mom, just told me, she is going to leave it alone, until the C.D. matures on June 2019, so in the meantime, I guess Citizens is doing just what they want, and in my opinion, they are just taking advantage of elderly disabled senior citizens,???  Do you think this is a proper way for a finacial instatution to treat the public ???  My Mom, presently. is driving around in a car that is over 20 years old, and she was hoping to get another vehicle, but because of the outrageous qualfications that Citizens Bank, has that is making it very hard for my Mom to be able to get another Car,??? 

  Can, anything be done , to prevent this Citizens bank to continue to treat their customers the way they are treating them ???

  Personally, My wife and I bank at Huntington bank, we get free checking with our checking account, we do not have to have $25,000.00 in the savings account to get that, We.opened up a C.D. at 2.2 % interest, we did not have to have $10,000.00 in our checking account to get that feature,?? 

  Mom, had mentioned that it did not seem to be very busy at this bank,  well after reading all of the above, I told Mom, this is probably why they are not very nusy ??

  Just, thought I would voice my opinion about this possible scamming instatution in my opinion, as my Mom, would not , plus she does not have a computer, I remember doing business at this location, back when it was, First Federal Savings and Loan, about 50 years ago, How things do change, Thank you for letting me voice my opinion, Sincerely; P.J.