- Report: #954
Complaint Review: Circuit City/G.E. Techteam - Nationwide
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Circuit City/G.E. Techteam
Nationwide Nationwide, U.S.A.
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Circuit City Contracts rip-off ..these practices are criminal *UPDATE
I work as a second level technical supervisor for National Tach TEam which nadles all Circuit City warranties for Circuit CIty. Save your money folks!! We are told not to send up any case that we can find a reason not to. That means we are just looking for any reason to not send your case up and repair your computer. When we do repair it you will get refurbished parts that are comparable in specs only.
So if you have a Trinitron monitor with built in speakers. we will send you a cheapy monitor of the sime size and dot pitch and also a set of speakers that can set on your desktop.
We also take in most cases 3-4 weeks to service the system and our providers rarely get it right on the first try. You have to do the troubleshooting on the phone which is something that they dont mention in the contract. If we cant find anything wrong we cant service you. You will also rarely get service without running through a full format and restore of your harddrive. Better keep a backup of everything!
You need to beware stay away from this warranty and see if your manufacturer offers an extension to thiers it is much better that a 3rd party.
Jack
So if you have a Trinitron monitor with built in speakers. we will send you a cheapy monitor of the sime size and dot pitch and also a set of speakers that can set on your desktop.
We also take in most cases 3-4 weeks to service the system and our providers rarely get it right on the first try. You have to do the troubleshooting on the phone which is something that they dont mention in the contract. If we cant find anything wrong we cant service you. You will also rarely get service without running through a full format and restore of your harddrive. Better keep a backup of everything!
You need to beware stay away from this warranty and see if your manufacturer offers an extension to thiers it is much better that a 3rd party.
Jack
2 Updates & Rebuttals
Kurpol
dallas,Texas,
Same Company
#2UPDATE Employee
Thu, March 14, 2002
At one point in time maybe a few years ago TechTeam was bought out by GE-Zurich. They are the same company.
Circuit City uses GE/Zurich Warranty
#30
Mon, January 01, 2001
This email is a rebuttal / UPDATE to RipOff #954. It was sent by @[email protected] at [email protected] Circuit City Contracts rip-off ..these practices are criminal (#954) They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: @[email protected] Their phone number: @[email protected] Their relationship to the company: Advocate Rebuttal: Circuit City uses GE/Zurich Warranty, not National Tach Team.
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