I have paid for extend service on a phone with answering machine the the Customer Service people are rude! Today was the 3rd time that I went to the Westbury store to get the phone repaired! After waiting 10 min. and NO other person was at the counter and waiting for someone to show up the women was not helpful at all in fact sh acted like I was bothering her! I had to ask twice to speak with the manager and then the manager started to help someone else! I left, but before i left I told them I would call and write to the company. I wrote the company and still waiting for an answer.
I was also told that after the 3rd time i would get another phone the women said only if it was with in 90 days
I hope that people stop shopping at these stores that rip off people and sell extended warrentys that also are a rip off
Also before this happened I called the manufacturer and they said that they should replace the phone!
Thank you for your site