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  • Report:  #36031

Complaint Review: Cingular Wireless - Cherry Hill New Jersey

Reported By:
- dunellen, nj,
Submitted:
Updated:

Cingular Wireless
www.cingular.com Cherry Hill, 08003 New Jersey, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have the same problem as others on this page. I, too, have been charged for making calls within my calling area. No notice was given to suggest that I was at any time roaming. In fact, a Cingular rep said a customer would have to call them each time they wanted to place a call to ensure no roaming charges were not being incurred.

At the time of purchase, I received no contract terms indicating the service area limitations. The contract they read me on the phone is not the one I signed.

I can no longer use my phone in my home town.

Cingular offered me a more expensive plan, and when I called to notify them of their breach, I received a letter filled with advertisements from the office of the president. The letter was rude and parts untrue. I called David L. who sent the letter and he never returned my calls.

I need to cancel this plan, but it will cost me too much money.

Sprint and Verizon have much better plans and notification when roaming. Don't get ripped off by Cingular!!!

H

Cherry Hill, New Jersey

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