whoknew
Stamford,#2General Comment
Thu, October 01, 2009
I too have had this same problem and have been fighting it for months. I had several companies charging from one. Then my debit card was lost month (later found here in the house) so I canceled the card immediatly. New card is issued to me and the bank explains that I'll need to update any bill pays through it so that they have the new number.
Not a problem since I don't bill pay through this account normally. However this was the account that was getting the charges through the CIC and experian. Next thing I know there is yet another charge this month on the new card for 15.88. I call the number and tell them yet again to cancel this, only to have the lady offer to reduce my monthly price?!.
I tell her firmly NO, I did not authorize this charge, have ask repeatedly to have this account canceled and now they have managed to track my card down and charge this one ? She tells me that the bank provides the new numbers for revolving accounts to all companies. LIES. I told her again, "cancel the account, I'm calling my bank to file fraud charges and will be contacting the BBB". Only then does she tell me that my account is canceled. However, I have still had to go to my bank and file paper work to deny any payments to the above mentioned companies. The fact that this company helped itself to my new card information through whatever means they used, without my authorization is plain and simple theft in my view and should not be allowed. Is this not just a red tape form of a company performing their version of identity theft ?