- Report: #812011
Complaint Review: Cheaptickets.com - Internet Internet
Reported By:
Robert In DC -
silver Spring, Maryland, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cheaptickets.com
Internet, Internet, United States of America
Phone:
Web:
www.cheaptickets.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Cheaptickets.com Web Rip off-cannot complete your reservation its says then you get billed and they hold funds for 7 days for credit one month for debit Internet, Internet
They have a nifty scam. You get a ticket, enter all of your credit info book the flight and then the web site tells you the flight cannot be booked. It prompts you to go for another flight and sure enough I fell for it. On second try I get the flight. But get this--still billed for the flight that could not be booked. Call. Lie number one: Its not really a charge its just "reflected" (whatever that means) . I can call your bank and fix. Second call, well you put in the info and you are responsible--even if the website prompted you. Then lastly with supervisor, oh yes its a charge but we will refund it within 7 to 10 business days if its credit and one month if its a debit. Its that a great way to borrow some cash interest free and then they charge you fee as well. Total scam have to think the airlines are looking the other way on this as well. Everybody gets to pad their numbers here..... A total nation of scams and thieves.
2 Updates & Rebuttals
Cheaptickets
Chicago,Illinois,
USA
CheapTickets Complaint
#2UPDATE Employee
Thu, December 29, 2011
Dear Valued Customer,
My name is Vikki, and I am part of the CheapTickets Customer Relations Team. I saw your comments and would like to see if I can assist. Please send an email and include your contact information. I will be glad to look into this and respond back to you. Our email address is [email protected]. Please enter my name in the subject line, and your blog name in your information.
I look forward to hearing back from you.
Sincerely,
Vikki
CheapTickets Customer Relations
Chicago, IL
Cheaptickets
Chicago,Illinois,
USA
Your Recent CheapTickets Experience
#3UPDATE Employee
Wed, December 28, 2011
Dear Robert,
My name is Shalon, and I am part of the CheapTickets Customer Relations Team. I saw your comments and would like to see if I can look into your concern. Please email me with your contact information, so I can further assist you. Our email address is [email protected]. Please enter my name in the subject line, and your blog name in your information.
I look forward to hearing back from you.
Sincerely,
Shalon
CheapTickets Customer Relations
Chicago, IL
