- Report: #751440
Complaint Review: Charlie Colwell - Homewood Alaska
Reported By:
Janice -
Leeds, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Charlie Colwell
116 Distribution Drive Homewood, Alaska, United States of America
Phone:
205-283-0224
Web:
Categories:
Business Rating:
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Charlie Colwell Colwell Furniture in Homewood Alabama Rip Off Man and Scammer Homewood, Alaska
In March of 2010 I purchaed a leather sofa and 2 recliners from Charlie Colwell of Wholesale Furniture Direct to the Publin in Homewood Alabama. The 2 recliners from the day they were delivered would not close very easy, thinking that it was because they were new and just neede to be used some I did not notify him right away. About 6 months ago I started calling Charlie trying to see what I needed to do to get the warranty claim started. They are suppose to have a lifetime warranty thru Simmons. After about 1 month he finally returned my husbands call. He needed me to send him a detailed email stating what the recliners were doing along with pictures, I did this.
I have sent him numerous emails and calls he has now sent me an email staing that I am to get someone to come out and give me an estimate on how much it will cost to get these 2 recliners fixed nad fax it to him. Well I have done just that and now he will not answer any of my emails or calls. I have called Simmons directly who stated that I will have to go thru the company that I purchased them from.
I have done everything I can do but still nothing has been done. As to my recliners I can not get them to close without 10 to 20 tries and then when you thing they are closed guess what they fly back open.
I am hoping that by posting this someone can help me and that I might be able to stop anyone from buying from this man, so that they will not have to go thru what I am still going thru.
I have sent him numerous emails and calls he has now sent me an email staing that I am to get someone to come out and give me an estimate on how much it will cost to get these 2 recliners fixed nad fax it to him. Well I have done just that and now he will not answer any of my emails or calls. I have called Simmons directly who stated that I will have to go thru the company that I purchased them from.
I have done everything I can do but still nothing has been done. As to my recliners I can not get them to close without 10 to 20 tries and then when you thing they are closed guess what they fly back open.
I am hoping that by posting this someone can help me and that I might be able to stop anyone from buying from this man, so that they will not have to go thru what I am still going thru.
