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  • Report:  #606736

Complaint Review: Certs Inc. VIP Travel Reservations Inc. - Orlando Florida

Reported By:
Selma - Boca Raton, Florida, United States of America
Submitted:
Updated:

Certs Inc. VIP Travel Reservations Inc.
424 Central Blvd. Orlando, 32801 Florida, United States of America
Phone:
1-407-472-2600
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
in september 2009 my husband and I went for a travel talk, we were promised one of three gifts to attend.  after completing all the requirements by certs inc. we elected to receive an 8 day cruise.  we sent them $312.00 for port charges.  we are still waiting for conformation on when we will get our cruise. i have tried to contact them via certified mail and phone calls to no avail.  my husband and i will celabrate our 49th wedding aniverary this month and where hopeing to have this cruise to celebrate. 


2 Updates & Rebuttals

Kara

Port Orange,
Florida,
USA
No affiliation with Certs, Inc

#2UPDATE Employee

Wed, September 29, 2010

Selma,

I do not have a file on a Selma from Boca Raton. I am not sure how VIP Travel Reservations was brought into your complaint. The address you listed does not belong ro us and we do not have any affiliation with Certs, Inc. maybe you read where other people were combining our names and though there was an affiliation?? Did you receive one of our vouchers and not activate it? If i had some more info i would be happy to help you in any way i could.


Kara Gallagher
office Manager


Karl

Clovis,
New Mexico,
U.S.A.
What Happens When You Call?

#3Consumer Suggestion

Mon, May 24, 2010

I'd advise driving up and finding them. There is a 424 E. Central and a 424 W Central. When viewed on Google Maps neither location looks like a travel agency. What happens when you call? Is the company listed in the phone book? You are out $312 so I'd redouble your efforts to find them.

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