Biggwolfy
Las Vegas,#2UPDATE EX-employee responds
Thu, May 08, 2008
When you called ini to get information on the card,what happened is this. First they asked you for your banking info,which you probably don't remember giving it out to the person who you spoke with, Second, when you hung up and never responded to call back and cancel your account with the company within the 2 weeks that you had to cancel your account they charged you a fee for the card, and third they charged you for the benefits that come with the card which should be free but are not, which is outlandish. I being a former employee of the company am appalled as to how this company works and I myself apologize to you for how the person was over the phone with you when you called and asked about the card and/or to cancel the card. Most people working there don't realize what people are goin through and that they want to cancel their cards but they have to read a sales pitch just to save a deal for them to make themselves extra money on the floor or get an extra spiff like more cash or a bonus every week on their paychecks. Sometimes they get tickets for deals (sales) of cards if they have a "CUSTOMER" stay and keep the card so that they can earn a friday off with pay,money, or an hour paid off with lunch paid by the company. Some of the people who work their laugh at the people who call in and make jokes because they saved a deal or made a person feel stupid about spending their money and not being able to get it back from the company. I again apologize for any calls I myself have taken from people calling in and wish that this company would fully shut its doors down after being sued by BofA who had ordered the company to shut down but have not because the owner still wants to tajke money from people.