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  • Report:  #1461428

Complaint Review: CarMax - Laurel Maryland

Reported By:
M - Temple Hills, Maryland, United States
Submitted:
Updated:

CarMax
8800 Freestate Dr. Laurel, 20723 Maryland, United States
Phone:
301-604-8560
Web:
CarMax.com
Categories:
Tell us has your experience with this business or person been good? What's this?

On August 17, 2018 I took my car to CarMax for repairs.had  I paid the warranty deductible of $250.00 each time only to find out that the work had not been done. They charged an extra $100 to replace a headlight on to find out that evening that it had not been replaced; after they kept my car for 1 week.  They also said they replaced my left window regulator only to have me return there again on 9-11-2018  to have the same  window regulator replaced again for another warranty deductible of $250.00 and they charged the Warranty company again also.



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