- Report: #1495058
Complaint Review: CarMax - Henderson Nevada
Reported By:
Keith -
Las Vegas, Nevada, United States
Submitted:
Updated:
-
Author Confirmed
Why?
CarMax
1000 W Warm Springs Rd, Henderson, NV Henderson, 89014 Nevada, United States
Web:
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CarMax CarMax Henderson Bought a car that was a complete LEMON. Bought it in January and the car has been in their repair shop more than with me. Every couple weeks is an issue. Henderson Nevada
So I bought a GMC Truck at carmax Henderson. Within the 7 day period I had my first issue, car started driving rough, brought it back and they said they fixed the issue with the timing. Within 2 weeks it happened again, check engine light came on, took it back, supposedly fix the issue, less than a month later another issue, got a loaner this time that cost me $50. On returning the loaner after they told me they fixed whatever the issue was that brought up the check engine light(that they said wasn’t coming on after I told them it was) every single light on the dash came on before I could even drive the car off the lot.
Took it right to service and took pics and videos. They claim it’s an ECM issue and that they sent the car to another dealership to get fixed, fast forward more than a month later and the car is STILL IN CARMAX and they don’t want to give me another car or refund me. I can’t get in touch with the GM or any of the higher ups. I’ve reached out even on social media to them blatantly disrespecting me on there. So last week I got the car back again, not even 4 days past and check engine and another light came on again.
