Marty
Norcross (Metro Atlanta),#2Consumer Comment
Wed, April 11, 2007
Allen, that's no surprise to hear another story of a bad installation with no customer satisfaction. It seems more the norm now than the exception. You are definitely doing the right thing by letting others know about it. I would encourage to tell the lousy shop you've listed them on Ripoffreport-dot-com as well. In my part time I do installation work, especially clean-up jobs for bad work. There are a LOT of bad shops out there! People end up paying TWICE. Once for the LOUSY installation from the local "experts", then a 2nd time for me to clean it up. Sounds like you would have been better off buying the Viper off of eBay then installing yourself. Not an easy job, but you could do it. In the future, look at a the vehicles in the parking lot to get an idea about their work (much like a paint/body shop). A (good) reputable shop would take time to address your concerns and even show some work up close...if they have nothing to be afraid of! Good luck! Sorry to hear about that. But it gives pro installers like me more business!