- Report: #31445
Complaint Review: CapitalFirst - Miami Florida
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Author Not Confirmed
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CapitalFirst
18495 South Dixie Highway, Suite 228 Miami, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
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CapitalFirst ripoff dishonest shady cheating company debiting money from my account tricked and lied to us Miami Florida
After receiving several eraly morning phone calls from CapitalFirst, they finally coerced me into to sending away for this credit card packet that cost me $29.95.
Little did I know that after receiveing this junk packet I only had 7 days to cancel to receive a refund. I had several debits from my checking account totaling $264.95 that I had no idea for what they were from.
I called the bank and retreived a phone number and called them, it was CapitalFirst. They advised me that I had authorized all of the withdrawls and there was nothing tht could be done.
I cancelled the account(which I never even received a credit card)then I asked about my refund for my membership fee of $99.95, they told me that I had to mail them back my packet.
I told them that I paid $29.95 for the packet and asked them why I had to return something that I had already paid for. They said I couldn't get a refund until I sent it back.
So, I paid $6.00 and sent it back so they had to sign for it. That was July 26th and I still have not received a refund!
I also had a phone card vendor debit money from my account as well, $54.30, for a phone card I never asked for or received!
I'm still waiting for their supervisor to call me back and play the recording authorizing the transaction, that was 2 months ago.
Every time I call, I get a different response as to when I am getting my refund. Usually they tell me it is going to be another 30days. My next due date is October 9, 2002.
I don't know what else to do, I ask to speak to a Supervisor and I get some other employee(I'm sure it is) and they just tell me of other "grace" periods, and to just wait. I'm at my wits end.
I fell totally violated and scammed by this company.
Darka
Wichita, Kansas
Little did I know that after receiveing this junk packet I only had 7 days to cancel to receive a refund. I had several debits from my checking account totaling $264.95 that I had no idea for what they were from.
I called the bank and retreived a phone number and called them, it was CapitalFirst. They advised me that I had authorized all of the withdrawls and there was nothing tht could be done.
I cancelled the account(which I never even received a credit card)then I asked about my refund for my membership fee of $99.95, they told me that I had to mail them back my packet.
I told them that I paid $29.95 for the packet and asked them why I had to return something that I had already paid for. They said I couldn't get a refund until I sent it back.
So, I paid $6.00 and sent it back so they had to sign for it. That was July 26th and I still have not received a refund!
I also had a phone card vendor debit money from my account as well, $54.30, for a phone card I never asked for or received!
I'm still waiting for their supervisor to call me back and play the recording authorizing the transaction, that was 2 months ago.
Every time I call, I get a different response as to when I am getting my refund. Usually they tell me it is going to be another 30days. My next due date is October 9, 2002.
I don't know what else to do, I ask to speak to a Supervisor and I get some other employee(I'm sure it is) and they just tell me of other "grace" periods, and to just wait. I'm at my wits end.
I fell totally violated and scammed by this company.
Darka
Wichita, Kansas
1 Updates & Rebuttals
CapitalFirst
#20
Tue, October 01, 2002
Last night I contacted my local news station's community advocate(KAKE TV)who is extremely interested in this story and they are coming to interview me tomorrow morning 10-01-02. They also contacted our local District Attorney's office also on my behalf. I also spoke to the Waco, Tx FBI and am waiting for a call back from their fraud divison agent, Les Ledger. They said that they have received other calls reference this same ordeal. Hopefully, this will come to an end soon, I've been dealing with this company and their underhanded business techniques since the last part of June.
