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  • Report:  #403396

Complaint Review: CAPITAL ONE AUTO-HARASSMENT CALL - Nationwide

Reported By:
- CORAL SPRINGS, Florida,
Submitted:
Updated:

CAPITAL ONE AUTO-HARASSMENT CALL
CAPITAL ONE AUTO FINANCE Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I am wondering if we can get a class action suit against this company? I have been with them for the past year and in that time I have been late 29-30 on occasion due to the economy!!!! but that does not permit this company to call my phone 20 times a day, which they do! They have contacted my employer and my husbands employer over and over and then call my phone and my husbands phone. I have counted atleast 30 calls in one day and that is considered harassment. The more you tell them to stop the more they call. The customer service reps are rude....This needs to stop, Capital one is the worst company to deal with, at this point I am willing to bring my car back to where I got it from. I can't deal with this harrassment anylonger. If anyone is going thru this same situation, please contact me at my email address.

Thank you

Onepissedmom

CORAL SPRINGS, Florida

U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


3 Updates & Rebuttals

John

Califon,
New Jersey,
U.S.A.
By all means

#2Consumer Comment

Tue, January 06, 2009

please post this alleged 'law' You must know it as you make reference to it.


Ronald

Glen Allen,
Virginia,
U.S.A.
Again Capital One breaks the law

#3Consumer Suggestion

Tue, January 06, 2009

They are not allowed to contact your employers to discuss problems with your account. Just like with me, they broke lender laws. Class action may be a problem for a while. You're unknowingly forced into an arbitration agreement with capital when they "updated" your so called agreement to save them serious liability. A large group of us are trying to get forced arbitration on credit cards. Until then they have little reason to worry about breaking the law to collect a debt, and freely do so.


Scott

Rock Rapids,
Iowa,
U.S.A.
Where is the ripoff?

#4Consumer Comment

Mon, December 22, 2008

How are you being ripped off? It is you who is ripping off Capital One. You admit to being considerably late on your payments. You voluntarily entered into a contractual agreement to pay a specific amount by a specific date, yet you do not do so, and then claim that you are being ripped off. Outside of death, there is no reason to not live up to your contractual agreements. If you cannot afford the vehicle, then sell it if you can get enough to cover the outstanding balance, or give it back. Either way you are racking up negative reports to your credit file (late payments and/or repossession). If you want the phone calls to stop, make your payments on time.

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