- Report: #34565
Complaint Review: CAPITAL FIRST - MIAMI Florida
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Author Not Confirmed
Why?
CAPITAL FIRST
18495 SOUTH DIXIE HIGHWAY, SUITE 228 MIAMI, 33157 Florida, U.S.A.
Phone:
866-892-6018
Web:
N/A
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Business Rating:
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CAPITAL FIRST ripoff False promises MIAMI Florida
Starting in May of 2002 I recieved a call from CapitalFirst that I was approved for a credit card. I accepted the one time fee of $59.95 processing fee and 99.95 Membership fee only to be drafted from my account after the 7 day trial basis.
About 2-3 weeks later I recieved a debit from my account for both of the amounts. What was strange was I never received a package of anything.
I went on-line to my account to get the number from the debit. That is when I was shocked to find out it was for CapitalFirst.
When I called the company to ask where was my package I got a confused representive that claimed my package was sent out. She promised to send another package out to me if I would not cancel my membership.
I told this female that was fine. I actually gave it more time that usuall, about a month.
In June I called again, same story. Only this time I got a representive that said they were busy and leave my number and name and someone would call me back. I did this 20 times(I counted), even with my work number and nobody called back.
In july I called the company again. This time I got a male who told me I could write there coporate office and they would refund me my money. However, He first wanted to send another package with my permanet credit card in it. I agreed to that package, needless to say, I did not receive that one either.
In August I did the same thing. Only this time the female gave me a date on when I would receive a package. Aug. 22nd.
Being the nice person I am I gave it more time.
On Sept. 1st, I call the company once more. I got a male (this time I made him give me his name). ERIC told me that due to the Sept. 11th episode of last year my package was pushed off to Sept. 23rd and this package had my permanet card in it. That seemed like a resonable answer so I let it go on for somemore time.
On Oct. 3rd I talked to TOMMY who said there was no way in the world I could get my money back, all they could do was send a permanet card out to me. I once again told this company to do this.
Today is Nov. 8th, 2002. I still have not received a package nor a card. I have tried all morning to call the company and I get is a busy signal. So you can imagine the surprise I got when I logged on trying to get to the company through e-mail, and see these reports.
I hope this can help others as well as myself to get my money back.
DOMENIC
norfolk, Virginia
About 2-3 weeks later I recieved a debit from my account for both of the amounts. What was strange was I never received a package of anything.
I went on-line to my account to get the number from the debit. That is when I was shocked to find out it was for CapitalFirst.
When I called the company to ask where was my package I got a confused representive that claimed my package was sent out. She promised to send another package out to me if I would not cancel my membership.
I told this female that was fine. I actually gave it more time that usuall, about a month.
In June I called again, same story. Only this time I got a representive that said they were busy and leave my number and name and someone would call me back. I did this 20 times(I counted), even with my work number and nobody called back.
In july I called the company again. This time I got a male who told me I could write there coporate office and they would refund me my money. However, He first wanted to send another package with my permanet credit card in it. I agreed to that package, needless to say, I did not receive that one either.
In August I did the same thing. Only this time the female gave me a date on when I would receive a package. Aug. 22nd.
Being the nice person I am I gave it more time.
On Sept. 1st, I call the company once more. I got a male (this time I made him give me his name). ERIC told me that due to the Sept. 11th episode of last year my package was pushed off to Sept. 23rd and this package had my permanet card in it. That seemed like a resonable answer so I let it go on for somemore time.
On Oct. 3rd I talked to TOMMY who said there was no way in the world I could get my money back, all they could do was send a permanet card out to me. I once again told this company to do this.
Today is Nov. 8th, 2002. I still have not received a package nor a card. I have tried all morning to call the company and I get is a busy signal. So you can imagine the surprise I got when I logged on trying to get to the company through e-mail, and see these reports.
I hope this can help others as well as myself to get my money back.
DOMENIC
norfolk, Virginia
