- Report: #376684
Complaint Review: Bridgevine - Vero Beach Florida
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Author Confirmed
Why?
Bridgevine
www.bridgevine.com Vero Beach, Florida, U.S.A.
Phone:
1--866-427-1667
Web:
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Bridgevine is a BIG Scam Vero Beach Florida
I want to let everyone know that Bridgevine is full of scam. They had this thing for Comcast double play (Cable TV and High Speed Internet) for 66/month for 12 months along with free cable modem, free wireless router (of course after mail-in-rebate) and $ 225 cash back on the top of that in the beginning of this month (September 2008). Although it sounded little too good to be true, I tried to confirm that with their sales representative. They told me that was 100% correct. When Comcast actually hooked up the service, I asked them if I had that 66/month for 12 months. I was shocked to find out that 66/month was only for 6 months NOT 12 months.
When I tried to talk to Bridgevine, they are not giving me any satisfactory answers. They are saying that offer is not available in all areas. I do understand that, but before you even get to the information about that offer, we have to key in our address to find out if the Comcast is available in the given address. Since Comcast has service in my area, I was able to get the service, but NOT the PROMISE 66/month (Cable TV and High Speed Internet) for 12 months. I wish I had made the print-out of that Double Play bundle. They do not have the same bundle now, but they do have a similar bundle except that it is for phone and tv for 66/month for 12 months with $ 125 cash back.I had only ordered the cable modem from them, so they charged me $ 74.90 including shipping and handling.
I have sent them the rebate form- there are two forms. The first one is to be sent to D-Link for $ 20. The second one has to be sent to Bridgevine itself along with 2 months' bills. The second one is gonna be for the amount of $39.95. They say it is gonna take 10-14 weeks before they process the rebate forms. I am also equally skeptical if they gonna honor my rebate leave alone that $ 225 cash back. I don't understand why Comcast is letting Bridgevine rob people like this. Hope there will be enough people bring this scam down.
Raj
Minneapolis, Minnesota
U.S.A.
When I tried to talk to Bridgevine, they are not giving me any satisfactory answers. They are saying that offer is not available in all areas. I do understand that, but before you even get to the information about that offer, we have to key in our address to find out if the Comcast is available in the given address. Since Comcast has service in my area, I was able to get the service, but NOT the PROMISE 66/month (Cable TV and High Speed Internet) for 12 months. I wish I had made the print-out of that Double Play bundle. They do not have the same bundle now, but they do have a similar bundle except that it is for phone and tv for 66/month for 12 months with $ 125 cash back.I had only ordered the cable modem from them, so they charged me $ 74.90 including shipping and handling.
I have sent them the rebate form- there are two forms. The first one is to be sent to D-Link for $ 20. The second one has to be sent to Bridgevine itself along with 2 months' bills. The second one is gonna be for the amount of $39.95. They say it is gonna take 10-14 weeks before they process the rebate forms. I am also equally skeptical if they gonna honor my rebate leave alone that $ 225 cash back. I don't understand why Comcast is letting Bridgevine rob people like this. Hope there will be enough people bring this scam down.
Raj
Minneapolis, Minnesota
U.S.A.
1 Updates & Rebuttals
VeroMark
Vero Beach,Florida,
USA
Response From Bridgevine
#2UPDATE Employee
Wed, December 23, 2009
Raj,
Have o you received your rebates yet? If not please contact me and I'll personally look into this matter for you.
Mark Ballard
[email protected]
