Complaint Review: Brett Rutecky - Minersville Pennsylvania

I liked Brett R., and followed his reviews of new products in the Internet Marketing space. Bought a number of products just to get his bonuses. Realized that I never received the bonuses for the last affiliate product that Rutesky had promoted. In fact, when I did some research, I discovered that I had received NO bonuses from him for any products he had promoted. I emailed him to ask for the bonus for the last product - purchased about a week ago. There was always quite a competition among affiliates for new sales, but I believed in Brett, the products he'd created and was giving away as bonuses. Imagine my surprise then, when I sent him proof of my purchases and requested the bonus promised and he flatly refused. There was no apology, but an insult.

I asked him why his bonus was not available on JVZOO, unlike most other affiliate bonuses. "Why can’t we obtain your bonuses directly from JVZOO or WarriorPlus? Having to write in like this is not so convenient and a little time-consuming," He responded: You can, in fact my bonus video specifically said that the bonus would be in JVZoo and that it would ONLY be in JVZoo until the countdown timer for the bonus period expired, and that after that it would not be available. What is inconvenient is frankly your lack of ability to follow instructions (that everyone else was able to). Hope that is clear :) Brett As a loyal customer, I was shocked by his response and his sarcastic tone.

Surely he could be flexible, especially since I had purchased 3 products that he was an affiliate for (with an OTO for one) primarily because of his bonus offer. I wrote him again, thinking that he could not be this cold and inflexible to a good customer. Instead of apologizing for his sarcasm and inflexibility, he doubled down: Brett Rutecky (Support) Feb 19, 00:13 EAT The right thing here is to stick to my word and do exactly what I said I would do, and I am doing the right thing here, I am sticking to my word and doing exactly what I said. And your right there is a finite number of people who trust me .. and they trust me because they know I will ALWAYS DO WHAT I SAY.

My response is not sarcastic however what is disappointing is your attitude which somehow blames me for your unwillingness to follow very simple instructions that everyone else did. Your right about one thing, you will never purchase another product from me again, I have no time or patience for people like you: You have been blacklisted from future purchases, reported to every vendor as a problem buyer, and any bonuses I offer will not apply to you. Future emails from you will be deleted without being opened. Goodby, Brett So, because I was asking for a bonus I'd paid for multiple times, he was offended by my request and he was determined to teach me a lesson by blackballing me with other Internet Marketing people? WTF?

Did I ever have this guy wrong! He is an arrogant, greedy jerk with no clue about decent customer service. He pretends to be there for the little guy who needs his big-time help, but if you don't watch his sales video to the end and take notes, you're out of luck. I suppose the fewer people who manage to get his bonuses the less support he'll have to provide. He is a mean-spirited moron who's managed to parlay his programming skills into a tidy business bringing him 6 figures a year. I've been buying Internet Marketing material for some time and have NEVER encountered anyone who deserved the title of p****/a**hole/ripoff artist like Brett Rutecky. Avoid him at all costs.

He took my money and then denied me his bonuses and to top it off, says I'm the bad guy and I should be penalized for asking. I guess he's like a mini-Trump - a con man who lives in his own reality. He does not deserve to have loyal customers - he does not give a d**n about them once he's banked his commission.