- Report: #1327282
Complaint Review: Boost Mobile/ Sprint Corporation Softbank/Virgin Nextel etc.… - Nationwide
Reported By:
Thatsjakewithme -
West Hills, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Boost Mobile/ Sprint Corporation Softbank/Virgin Nextel etc.…
Nationwide, USA
Web:
https://www.boostmobile.com/specials/1052/
Categories:
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Boost Mobile/ Sprint Corporation Softbank/Virgin, Nextel, etc.… Sprint Corporation, Softbank,Virgin, Nextel, etc. Told one price and charged me another on my credit card Plainfield, Indiana Nationwide
Warning Do Not! Do business with Boost Mobile/ Sprint Corporation Softbank/etc.… If you give them your credit card number they will try to rob you blind, in my opinion. Trying to do business with Boost Mobile has been a complete nightmare! My story: I wanted to upgrade to an iPhone so I talked to them on the phone also using my computer. I picked iPhone SE because it’s the newest until the iPhone 7 comes out in the fall, I think. I have been a customer of theirs for about 7 to 8 years now. They told me they would give me a great discount because I've been a customer for a long time with them. The iPhone Se after the discount was $279.99 + Tax came to $305.19. I was happy and looking forward to my new phone. I checked my credit card and somehow they charged $435.99 that is $138.80 more? I asked them why and they said: “I didn’t enter a code they gave me right or something like that” As a matter of fact my credit card Co. has the proof on file. Not only did the charge go through, it went through 1 time for $305.19 and 3 times for $435.99, also another $498.56 that ended with $435.99. I tried to talk to one of the leads/managers whatever they call themselves. She was totally indifferent to my situation told me just mail it back at my expense and make up my own shipping label. She give me some kind of number and an address, I hope it’s the right one. Because, if it goes to her house, I am stuck holding the bag. She (or Boost) will gets the phone. I get the bill? * It's not so much the money it's the principal, they lied to me. They lied to me on the phone and they lied in writing (via credit card) I will not be lied to...Can anyone understand that…Your word is your bond, I always keep my promises and I expect the same from others. Does this make sense to anyone, or is it just me? Boost not only does not sell any SIM cards by themselves, but even specifically disallows any third-party phones (like the unlocked cell phones). This is a giant Corporation Virgin, Nextel, etc. If you are thinking about a new cell phone or service, I would avoid Boost Mobile like the plague.
