- Report: #787633
Complaint Review: Blindsgalore.com - Internet Internet
Reported By:
None -
None, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Blindsgalore.com
6555 Nancy Ridge Drive, Suite 100 Internet, 92121 Internet, United States of America
Phone:
1-877-702-5463
Web:
www.blindsgalore.com
Categories:
Business Rating:
(0)
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Blindsgalore.com Room Darkening Blinds Too Small - Suggested I tape the edges to block out sun!!! Internet, Internet
I suggest that you go elsewhere if you are looking for blinds. I spend over $1000 on blinds and they were all the incorrect size (too small). When I contacted them about this, they suggested I 'tape the sides' to block out the light! I contacted them with all the information requested that clearly showed that they didn't send me what I ordered, yet they were still unwilling to make things right.
3 Updates & Rebuttals
Christiana
Cincinnati,Ohio,
U.S.A.
Ummmmm.....
#2General Comment
Thu, October 13, 2011
Shameless plug, wouldn't you say?
Flynrider
Phoenix,Arizona,
USA
That response says a lot.
#3Consumer Comment
Wed, October 12, 2011
I think this company may have been better off not responding at all. The response does not address the OP's issue, it sounds more like an advertisement. You'll note that they didn't bother to directly address the OP's problem at all. I wonder if they hire out of work robots to respond to their complaints.
Blindsgalore Service
United States of AmericaOutstanding Track Record
#4UPDATE Employee
Wed, October 12, 2011
Blindsgalore has been in business for over eleven years, a fact that few other online window treatment retailers can claim. In that time we have sold over one million window treatments to customers across the country. Our goal is to make home improvement and decorating more affordable by providing easy access to the most comprehensive collection of custom made window treatments.
All of our products are custom made; therefore we do rely on you for providing accurate measurements. We guarantee your blinds will fit if you follow our industry standard measuring instructions. We provide easy to follow written measure guides as well as instructional videos to help guide you along the way. If you do not feel comfortable measuring we have partnered with NBI (National Blind Installers), a network of pre-screened professionals that will come to your home to measure properly for a nominal fee.
We stand behind all of our products and on the rare occasion your product arrives incorrectly, defective, or damaged from shipping we will provide with level of excellent service that keeps customers coming back again and again.
Tips for ordering custom made window treatments
Always use a steel measuring tape
Measure all windows, even those that appear to be the same width and height
View color swatches in the room where the shade will be installed in different lighting conditions throughout the day.
Review the product specifications to ensure your window has the require mounting space for proper installation
For complete instructions visit measure guideline page at: http://www.blindsgalore.com/measure_install.asp?map=top
