- Report: #380274
Complaint Review: Bill Heard Chevrolet - Las Vegas Nevada
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Bill Heard Chevrolet
444 South Decatur Blvd. Las Vegas, 89121 Nevada, U.S.A.
Phone:
702-879-9377
Web:
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Bill Heard Chevrolet Purchased a 03 Silverado on 9/4/08..financing all good..until they called and said they want the truck back due to Bill Heard closing and going BK. Told we'd get our down payment back and now its a run around. This has caused lost work, inconvienence, stress. Now they say they're selling the building and no money can be returned until the Judges say? Seems all Bogus. Las Vegas Nevada
Bought a silverado used fm b. heard las vegas on 9/4/08. About a week or so later the local news reported b. heard closed his dealership as well as others nationwide. We hoped all was well and our salesman assured us the deal went thru and we will get our green slip for registration anyday. It never showed. Meanwhile no one would answer calls at heard. We called countless times. Then we got a msg to call them. Tried back another 50 times with no answer.
We went to findlay chevy to seek help. They said they could check our deal thru they're system. They assures us the deal was good and there was no problem. But there is!
The finance manager finally contacted us and said they needed the truck back due to all Bill heard lenders not honoring contracts due to gmac sending out letters to lenders. We inquired about our down payment refund. We were told that on 10/4/08 it would be paid at the dealership as soon as the bankruptcy judge released funds. After that every day we got the runaround about video conferences and the yahoos running the show had'nt made a decision and they (finance mngr) said they did'nt know yet.
Then on 10/09/08 we were told to contact a lawyer in Florida and that he had been awarded power of attorney and would be in charge of sending consumers and employees there perspective funds. We contacted him and he was on vacation, for holiday. We got a run around on leaving msg with the assistant. We called today 10/10/08 and talked with C. Tattlebaum attorney at law.
he assured us this was not true and that although he is a gm affilliated lawyer it was a Bill heard problem and that we should go there and they should be able to resolve it. Meanwhile last communication fm b. heard was they were closing shop and the property was being sold. And until it is sold and in escrow no funds would be released.
This has caused loss of work, money and created undue stress, loss of sleep, and loss of time trying to resolve this matter.
We want answers and anyone that has had similar case let us know. Somethings fishy in denmark or more so in heardland. Total bogus buisness practice and seems like it 's the blind leading the blind over there.
Joel
las vegas, Nevada
U.S.A.
We went to findlay chevy to seek help. They said they could check our deal thru they're system. They assures us the deal was good and there was no problem. But there is!
The finance manager finally contacted us and said they needed the truck back due to all Bill heard lenders not honoring contracts due to gmac sending out letters to lenders. We inquired about our down payment refund. We were told that on 10/4/08 it would be paid at the dealership as soon as the bankruptcy judge released funds. After that every day we got the runaround about video conferences and the yahoos running the show had'nt made a decision and they (finance mngr) said they did'nt know yet.
Then on 10/09/08 we were told to contact a lawyer in Florida and that he had been awarded power of attorney and would be in charge of sending consumers and employees there perspective funds. We contacted him and he was on vacation, for holiday. We got a run around on leaving msg with the assistant. We called today 10/10/08 and talked with C. Tattlebaum attorney at law.
he assured us this was not true and that although he is a gm affilliated lawyer it was a Bill heard problem and that we should go there and they should be able to resolve it. Meanwhile last communication fm b. heard was they were closing shop and the property was being sold. And until it is sold and in escrow no funds would be released.
This has caused loss of work, money and created undue stress, loss of sleep, and loss of time trying to resolve this matter.
We want answers and anyone that has had similar case let us know. Somethings fishy in denmark or more so in heardland. Total bogus buisness practice and seems like it 's the blind leading the blind over there.
Joel
las vegas, Nevada
U.S.A.
2 Updates & Rebuttals
Consumerist.com
NASHVILLE,Tennessee,
U.S.A.
Hold the vehicle until you get your money back
#2Consumer Suggestion
Tue, November 25, 2008
I would be putting the payments in a separate bank account and documenting what you had already sent in. I hoped they figured out where you would be sending the payments.
Anti-corporate
Hattiesburg,Mississippi,
U.S.A.
Contact your state Attorney Generals office
#3UPDATE EX-employee responds
Sat, October 11, 2008
This is becoming a common practice among General Motors dealerships. Its unethical and wrong. Don't contact their attorneys. Also there are some links a gentleman posted on one of the Georgia reports on here.
