- Report: #1511548
Complaint Review: Best Buy -
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Best Buy
United States
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Best Buy Best Buy Pre-Pay Scam
I pre-ordered a 400.00 watch the 1st day pre-order was available. The watch came out on Aug. 27th. Best buy wont ship it until Sept 9th. I should have had the watch on or around the 27th given my pre-order status. Numerous contacts to Best Buy. Their solution, no we wont change your order so you can get the watch now instead go to a store and buy a second watch and when the pre-ordered watch comes in cancel the order and wait for a refund.
Best Buy is attempting to lock me into a pre-order and ship the watch when its convienient while selling the watch to walk in customers. No customer service at all!!
