Aaron
Rock Island,#2Consumer Comment
Fri, December 26, 2008
Seriously does anyone take personal responsibility anymore? how were they to know the second order replaced the first? Pay your restocking fee and be done with it.
Ken
Orangevale,#3UPDATE Employee
Wed, December 24, 2008
Ken, We are so sorry. The customers is always right when they are wrong. We process thousands of orders on a monthly basis and ship all over the world. The reps name is Donald Tripe not Donald Trump. We do special order specific items on a customers behalf that is why we have a cancellation fee for some items. We are always doing everything we can to help and assist every customer. If you need any further assistance please feel free to contact us anytime.