Aaron
Rock Island,#2Consumer Comment
Fri, December 26, 2008
Sounds like there were problems at Toshiba. You didn't get a refurbished machine. You got a defective one. And like my title says most computer these days do not come with recovery disks. They have a recovery drive and you have to burn the disks yourself. And if there was a back door into the webcam that was placed by a customer or employee. Was this an open box computer? Either way sounds like the issue was with Toshiba sicne it sounds like you got a defective machine. Though I do remember an issue with Vista in early versions having an issue with bad keys and having an ending date so you may have gotten on of those. Once again not Best Buy's fault, that would be Microsoft's. Sorry I don't know all the details.
Skeezir
Anchorage,#3UPDATE Employee
Mon, December 15, 2008
Best Buy gets thier laptops straight from the manufacterer sealed in the box. they dont have the time to illegally remove the OS and bootleg it and them repackage it with the manufacterers tape
Steve
Greensboro,#4Consumer Comment
Mon, November 17, 2008
So, you purchased a laptop from Best Buy. Here's the problem. First, I have never heard of a "termination date" on a computer. Second, I haven't purchased a computer in more than 5 years that actually came with a discovery disc, and all of those were purchased directly from the manufacturer. We are to believe, here, that you purchased a laptop from Best Buy on some sort of 6 month interest-free financing option. Best Buy cloned the software that is supposed to come with your computer and put some sort of restriction on it so that it self-destructs when that six months runs out? Manufacturers routinely do not ship computers with recovery discs anymore. The main reason is piracy. Additionally, technology now makes it possible to create a "boot disk" out of a USB thumb drive. You simply don't need a recovery disc anymore. Most, if not all, computers do come with backup discs of installed software. Most of these will have restrictions so that they can only be installed on a specific model of computer (understandably so).
Steve
Greensboro,#5Consumer Comment
Mon, November 17, 2008
So, you purchased a laptop from Best Buy. Here's the problem. First, I have never heard of a "termination date" on a computer. Second, I haven't purchased a computer in more than 5 years that actually came with a discovery disc, and all of those were purchased directly from the manufacturer. We are to believe, here, that you purchased a laptop from Best Buy on some sort of 6 month interest-free financing option. Best Buy cloned the software that is supposed to come with your computer and put some sort of restriction on it so that it self-destructs when that six months runs out? Manufacturers routinely do not ship computers with recovery discs anymore. The main reason is piracy. Additionally, technology now makes it possible to create a "boot disk" out of a USB thumb drive. You simply don't need a recovery disc anymore. Most, if not all, computers do come with backup discs of installed software. Most of these will have restrictions so that they can only be installed on a specific model of computer (understandably so).
Steve
Greensboro,#6Consumer Comment
Mon, November 17, 2008
So, you purchased a laptop from Best Buy. Here's the problem. First, I have never heard of a "termination date" on a computer. Second, I haven't purchased a computer in more than 5 years that actually came with a discovery disc, and all of those were purchased directly from the manufacturer. We are to believe, here, that you purchased a laptop from Best Buy on some sort of 6 month interest-free financing option. Best Buy cloned the software that is supposed to come with your computer and put some sort of restriction on it so that it self-destructs when that six months runs out? Manufacturers routinely do not ship computers with recovery discs anymore. The main reason is piracy. Additionally, technology now makes it possible to create a "boot disk" out of a USB thumb drive. You simply don't need a recovery disc anymore. Most, if not all, computers do come with backup discs of installed software. Most of these will have restrictions so that they can only be installed on a specific model of computer (understandably so).
Steve
Greensboro,#7Consumer Comment
Mon, November 17, 2008
So, you purchased a laptop from Best Buy. Here's the problem. First, I have never heard of a "termination date" on a computer. Second, I haven't purchased a computer in more than 5 years that actually came with a discovery disc, and all of those were purchased directly from the manufacturer. We are to believe, here, that you purchased a laptop from Best Buy on some sort of 6 month interest-free financing option. Best Buy cloned the software that is supposed to come with your computer and put some sort of restriction on it so that it self-destructs when that six months runs out? Manufacturers routinely do not ship computers with recovery discs anymore. The main reason is piracy. Additionally, technology now makes it possible to create a "boot disk" out of a USB thumb drive. You simply don't need a recovery disc anymore. Most, if not all, computers do come with backup discs of installed software. Most of these will have restrictions so that they can only be installed on a specific model of computer (understandably so).