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  • Report:  #1337908

Complaint Review: AT&T Uverse - Internet

Reported By:
BlackSheep - California, USA
Submitted:
Updated:

AT&T Uverse
Internet, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I moved into an old apartment building in November of 2015.The only internet option was 4G or AT&T Uverse.

I spoke to 3 different AT&T reps, including the guy who installed. Was told each time, that for this service, there was no contract. I asked each of them repeatedly--no contract, right? They all had assured me there wasn't one.  There was no way I would've signed up if there was. 

8 Months later I'm moving out and the AT&T rep on the line said I DO have a contract and I've had one all along. So those other 3 AT&T reps LIED to me?

Thankfully I moved into a home that already had AT&T Uverse so I didn't have to pay the Early Termination Fee.  But it's obvious this company has gotten so huge they can't keep their facts--or their lies--straight.  



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