1, Report:
#1506921
Posted Date:
Apr 11 2021
AT&T Uverse AT&T Uverse - Non-credit of payment despite bank proof of check having been cashed by them Apex NC
I spent an inordinate amount of time on the phone, getting shuttled from department to department, providing the requested documents as requested via the Payment Inquiry Website provided by Supervisor Alex Molina (Claim # 5307778, Incident# 210330-000116) during a 60-minute phone ca...
Entity
Categories: cable company, Cable, internet services
2, Report:
#1502405
Posted Date:
Nov 30 2020
AT&T Uverse Lied about the service and Overbilled me after cancelation Carol Stream Illinoise
In December 2019 I signed up for AT&T Uverse. Being in the middle of football season, I asked the lady that I was speaking with 3 times and was assured each time that they had NFL Redzone. I set up the service and when Sunday comes, I cannot find it on the TV anywhere. At that poi...
Entity
Categories: TV, Home phone and internet, Cable TV, Online Tv
4, Report:
#1472793
Posted Date:
Feb 04 2019
AT&T Uverse Uverse AT&T STAY AWAY FROM AT&T specifically AT&T U-verse and their $400 movers Visa Giftcard! Carol Stream IL
I fell for it - yet now I got a NEW a story. Even though I have existed wireless the only way I’m eligible is if I transferred my U-verse to my new home. Umm... I just moved from CT to FL and we didn’t have U-verse in CT and that’s not what the advertisement said/says! So AT&T...
Entity
Categories: False Advertising of Services
5, Report:
#1462539
Posted Date:
Sep 26 2018
AT&T Uverse Their Lies Hurting My Credit Score
Back in April I moved to a new house, AT&T was scheduled to install internet into my new home on my only day off, but they changed the date without informing me. When I called to complain I got hung up on multiple times, once by a supervisor. Eventually I spoke to a manager that app...
Entity
Categories: Internet Service Providers
8, Report:
#1370145
Posted Date:
Apr 28 2017
AT&T uverse They have overcharged my Att bundle and shut off the TV. Nationwide
Att Uverse overcharged my bundle bill. I called several times to get overcharges removed.
They shut off my Tv because I refuse to pay $138.12 in addition to my monthly of $121.93.
One of the service men said taxes were $30 and Texas had the highest tax rate.
I checked Texas rates...
Entity
Categories: Cable TV
9, Report:
#1337908
Posted Date:
Nov 13 2016
AT&T Uverse AT&T Uverse Lies Ventura California
I moved into an old apartment building in November of 2015.The only internet option was 4G or AT&T Uverse.
I spoke to 3 different AT&T reps, including the guy who installed. Was told each time, that for this service, there was no contract. I asked each of them repeatedly--no contrac...
Entity
Categories: Internet Services
10, Report:
#1334765
Posted Date:
Oct 24 2016
Frontier Communications FIOS Takeover Leads To Fraudulent Billing Practices & Consumer Scamming Tampa Florida
Frontier Communications completed an acquistion of Verizon FIOS in Florida and on APril 1st, 2016 began transisiton customers. I was one of those customers and after many years as a loyal and satisfied customer of Verizon FIOS my experience with Frontier has been the polar apposite....
Entity
Categories: Cable TV
11, Report:
#1323515
Posted Date:
Aug 20 2016
AT&T Uverse Customer Support Issues Nationwide
I recently switched internet service from Comcast to AT&T. I was so pleased with my service...85 mbps! Amazing. However, I've found nothing but issues in dealing with their customer service and technicians.First, by my own fault, the fiberoptic line was cut in the yard. AT&T...
Entity
Categories: Internet Service Providers
12, Report:
#1308931
Posted Date:
Jun 01 2016
AT & T - Unlimited Data - Direct TV Offer for Unlimited Data with TV Service Nationwide
When checking Data use on AT & T site last week I received a message that I qualified for unlimited data because I had Uverse TV. I accepted the offer and changed my plan to Unlimited Data. Today I received a call from an AT & T salesperson who said I lost Uverse TV when AT & T ...
Entity
Categories: Internet Services
13, Report:
#1305704
Posted Date:
May 16 2016
AT&T Uverse AT&T Lied, Ridiculed, No-showed for Appointments, Failed to Install, False Advertising, False Promises, Fabrications, Unjustified Charges, Lack of Customer Care, No Regard for Customers Rancho Santa Margarita Nationwide
We were customers of AT&T Uverse for home phone, high speed Internet and digital cable television. We were preparing to move to a new home in Rancho Santa Margarita and contacted AT&T Uverse about getting services installed there. I made an appointment for Friday, May ...
Entity
Categories: Cable TV
14, Report:
#1301386
Posted Date:
Apr 23 2016
DirecTV AT&T Beware of DirecTV/AT&T TV/Internet Bundle Marietta Georgia
I recently had the misfortune of having the DirecTV/AT&T satellite with internet supplied by AT&T package installed in my home. I'll start off by saying that I was misled by the salesperson who came to my home. Things he said I would be getting I'm not (Netflix & Hulu included with ...
Entity
Categories: Satellite Companies
15, Report:
#1262974
Posted Date:
Oct 22 2015
Pc Wonks At&t Uverse fake website not affiliated with and not At&t phone number to At&t customer support was 317-844-824-0307 I looked up At&t Uverse to find customer support for pc issue and called, ended up not At&t at all fremont California
I looked up the phone number as I had a problem with my google chrome and pop-ups. I call a what looked like a official at&t website and looked for the right phone number to call. Called for advice on what to do (I have had comcast before and they have free software to remove th...
Entity
Categories: Computer Service & Repair
16, Report:
#1261138
Posted Date:
Oct 14 2015
AT&T Uverse Dishonest and Poor Customer Service Dallas Texas
Do not trust this company. Awful customer service, and dishonest in general. Here is the short story.I signed up for Uverse. After several incidences with poor customer service and also several delayed and missed install dates, I talked to a manager and to keep me from continu...
Entity
Categories: Cable TV
17, Report:
#1252668
Posted Date:
Sep 03 2015
AT & T Uverse Liars and Thieves!!!! USA Nationwide
On July 15, I contacted the online chat for Uverse because I had auto pay set up for my bill and I wanted to pay the bill early, since I had some extra cash. This is chat transcript Reference number 740654836835355761, From July 15, 2015 at 04:49:11.
During the conversation, the r...
Entity
Categories: Utility Companies
18, Report:
#1246945
Posted Date:
Aug 07 2015
at&t uverse bait and switch Nationwide
i am very surprised by the practices of at&t uverse. i opened two accounts in order to receive two tv sets as rewards, though their cost is reflected in the monthly bill.
in order to assure that there would be no problems, i had the local at&t office handle all steps to obtain rew...
Entity
Categories: Cable TV
19, Report:
#1245669
Posted Date:
Aug 01 2015
at&t uverse phone line repair white cloud michigan Nationwide
internet slow browse issues started in april had repair appointment they came replaced modem still did not fix problem. second guy came out and changed some settings on modem and ordered a new line from street to house had to call and set up third to install new wire and slow intern...
Entity
Categories: Internet Services
20, Report:
#1240872
Posted Date:
Jul 10 2015
AT&T Uverse Improper billing practice Carol Stream, IL Nationwide
We cancelled AT&T Uverse service as of June 19th, 2015. Several weeks later, we received a bill that included June, and July. Essentially, AT&T had an extra ~ $121.00 in charges that didn't match our service. These charges were for June 17 through July 16, even though we cance...
Entity
Categories: Internet
21, Report:
#1231003
Posted Date:
May 22 2015
Att uverse At&t Att scams grieving family by continuing to charge dead person monthly. Nationwide
March 10th 2014 At&t Uverse account holder Nancy Campbell passed away. At the beginning of April (when everyone was going home after being in her home to help... we were deciding what to do with her property and her home)I called to inquire about continuing the service at a lower ...
Entity
Categories: Internet Service Providers
22, Report:
#1227470
Posted Date:
May 07 2015
AT&T Uverse Internet and Direct TV Bundle Issues Nationwide
When I signed up for a AT&T Uverse Internet / Direct TV package I was promised a $100.00 gift card from AT&T. Something strange happend two weeks after the service began, it was disconnected. When I called the service center I was told that the account had been canceled. I d...
Entity
Categories: Internet Service Providers
23, Report:
#1226464
Posted Date:
May 03 2015
AT&T Uverse, AT&T, AT&T DSL ATT bait and switched, lied and ripped me off Sunnyvale Nationwide
DO NOT BUY ANYTHING FROM AT&T!!! They are ripoff artists!! I ORDERED MY Uverse service MONTHS AGO at an agreed upon recorded conversation price of two phone lines + Uverse for $34.99 a month for a year and they sent the first bill at $59.99 a month and added fees to $68+ total.
...
Entity
Categories: Internet Service Providers
24, Report:
#1223103
Posted Date:
Apr 17 2015
AT&T Uverse They have absolutely NO clue! Nationwide
I have been with ATT for almost a year and EVERY 2 months it is yet something new with billing!Now, they have changed my password for customer service to access my account and they state I need to go to a local ATT Corp. location to change my information!I did NOT change anything an...
Entity
Categories: Internet Service Providers
25, Report:
#1220413
Posted Date:
Apr 05 2015
AT&T Uverse U450 Internet Bundle Complete tipoff - Blatant lies and disregard of customer Petaluma Nationwide
I got the AT&T TV and Internet bundle when I moved to a new place, just to check it out rather than using Comcast. The agent who took my order mentioned the following for me:
- 1 yr contract
- 100 dollars all inclusive (tv with all movie channels for 1 yr and internet)
- 2 nos $100 ...
Entity
Categories: Cable TV