- Report: #681001
Complaint Review: American Residential Law Group - Fort Lauderdale Florida
Reported By:
SLD -
Chicago, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
American Residential Law Group
6245 N Federal Hwy, #401 Fort Lauderdale, 33308 Florida, United States of America
Phone:
877.236.6576
Web:
www.arlgnow.com
Categories:
Business Rating:
(0)
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American Residential Law Group Individuals in contact with me. Phone extensions included:Misrepresented themselves as a law fir specializing in home loan modifications. Scammed me out of $1,650. Fort Lauderdale, Florida
On October 29, I made phone contact with Wayne Lucas of American Residential Law Group. He said they were a law firm which specializes in loan modifications with lenders and promised he could get me some relief with my current lender to modify my current mortgage contract for a lower interest rate. I was directed to review the web site and read the articles written regarding them. There have apparently been news spots done touting their good works, although I have not seen them.
The fee was $1,650. I was "allowed" to pay it in two installments on November 1 and December 1. I had to provide documentation including: a signed 3rd party authorization to represent form; my current mortgage contract; two months of bank statements; two months of pay stubs; limited power of attorney; 2008 and 2009 1040 tax return forms;2008 & 2009 W-2 forms; a signed services agreement. Note that some of these documents contain my social security number. In addition, they would not allow me to pay them by check, but insisted on a bank draft for the two installments, to which I was initially hesitant, but finally agreed to do.
On December 1, I received an e-mail from Lisa Ohayon who said that she'd been assigned as my mitigator. I've never spoken to her and have received no messages from her since. I don't have an extension for her so I can't leave her a voice message, although I've sent her e-mails. I've tried to contact Lisa Velasquez, Wayne Lucas (the attorney and account executive with whom I originally spoke). Neither she nor Wayne, for whom I do have telephone extension, are responding to my phone calls or e-mails.
Since December 10, I have not been able to speak to anyone, nor have I had any further e-mail contact with them. There was a greeting on the telephone from December 21 - January 3 saying the office was closed for the holidays. Since December 10, I have left voice messages, sent e-mail messages, sent a fax. I have not received any response. No calls nor e-mails have been returned. They're paid and I'm totally scammed so I guess I won't hear from them. They have my money. I do plan to file reports with the Attorney General for the state of Florida as well as the Better Business Bureau in that area. These crooks should be prosecuted.
1 Updates & Rebuttals
SLD
Chicago,Illinois,
United States of America
Victims subsequently to be scammed by William O'Toole, Esq
#2Author of original report
Wed, March 30, 2011
Beware - If ARLG has not been returning your calls or responding to you after having stolen your money, they will tell you that they are turning your case over to attorney William O'Toole. I received a call in early March 2011, after having heard nothing for 3 months, requesting an additional $800 for a comparative real estate analysis of my home.
Of course I told him I was paying him nothing and he got off the phone right away. I don't even know if this is a business phone as when I called the number right back a gentleman answered "Law Office." So please know that if you've been scammed by ARLG, you're in for further attempts to be conned.
