I was looking to file Chapter 7 bankrupty pro se because obviously I am short on money and could not afford to hire a lawyer. I did some research on possible document preparers on the internet and came across the service, which I now regret. I read the glowing reviews and was impressed by both the services offered and the website itself. One long questionnaire and $179 later, I was very unsatisfied! My petition did not have a caption, my first and middle names were typed together as one name, numbers were blending in with dollar sign symbols, some of the info I completed on the questionnaire was missing, etc. I ended up getting a lawyer to draft my petition.
The lawyer was also utterly disgusted when he saw the petition and said the service did not deserve one dime for I would have been laughed out of the courthouse if I had tried to file it. I have demanded a full refund and the reply in so many words was that refunds are given only when a discharge is not given. It was also implied that I had simply changed my mind about filing the petition which is not true. Why would I complete a questionnaire to pay almost $200 only to end up paying an attorney to do the same thing?! I will get my money back if I have to take them to small claims court or report them to FTC!