- Report: #1323745
Complaint Review: AdvanDate - Internet
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AdvanDate
Internet, USA
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AdvanDate advandate Wyoming Internet
AdvanDate is just another name of eMeeting which is a SCAM Bought the script 2 years ago - currently running v9.23 and still not stable - too slow and full of coding errors - The promise they make on their advertising pages are far from what you get. The main drawback is the inability for automated emails eg. notification to a member when a new member joins that math his/her match settings. When they started out the idea was good, but with all the bugs the are trying to fix they lag behind other companies with new integrations (facebook login, 3d etc. etc) You work day and night to modify and get everything up and running, trying to work around the bugs and shortcomings - and then WOW, after nearly a year a new version upgrade. First you must PAY for new version, and then start all over again.
If you complain about bad customer service or unstable script in the forums you get instantly banned - Yes they don't tolerate anything that might indicate their software is unstable at all. An open invitation to the AdvanDate team - PROVE ME WRONG - Remember? I still got all our conversations we had over the years - email and in the forums. The technical support provided by Rick Jacobson is terrible. They ignore your enquiries. Once you have purchased you become forgotten and unimportant. The user interface is clunky, slow, poorly laid out, dysfunctional, presents useless information, requires excessive mouse clicks and page refreshes. Unless you have a lifetime of upgrades, I think it's a complete waste of money.
The default templates are simply not at a professional standard and trying to modify them is difficult without good technical support, which they simply don't seem to offer. It looks like v 10.6 fixes the SPAM signup problems by implementing CAPTCHA. But really beyond that, the software is unimpressive. I would not recommend purchasing this software as it stands. If they could offer one professional level user template to a high standard ( using the latest web design methods, CSS3, HTML5 etc... ) that competes with the bug guns, they might have a chance of winning more votes. They have just under capitalised in this area, which really does let the whole product down. End user experience is everything and they don't seem to have worked that out yet.
