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  • Report:  #1209304

Complaint Review: Adorama Camera -

Reported By:
Leslie - New York, New York,
Submitted:
Updated:

Adorama Camera
USA
Web:
www.adorama.com
Tell us has your experience with this business or person been good? What's this?

Stay far away. I ordered an expensive Epson printer from them. It had a $250 rebate, but required the UPC code from the carton. The carton came damaged with pieces of outer cardboard ripped off, and among them was the UPC code. Adorama would not do anything about it, so I was out $250.00. I will never buy anything from them again. They were responsible for getting everything to me in one piece, and they did not, but they would not make good on their problem.



1 Updates & Rebuttals

Helen Oster

New York,
New York,
Apologies from Adorama Camera

#2UPDATE Employee ..inside information

Mon, February 16, 2015

I was sorry to read that this was your experience and can only think that this was down to human error. If you could please email me, Helen [AT] adorama [DOT] com wirh your order number I will give this my immediate attention.

Please accept my apologies for the frustration and disappointment caused, and I very much look forward to hearing from you.

 

Helen Oster

Adorama Camera

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