- Report: #2891
Complaint Review: Ace Wigs - Camino California
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Author Not Confirmed
Why?
Ace Wigs
3200 Snows Rd Camino, 95709 California, U.S.A.
Phone:
530.647.9444
Web:
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Ace Wigs, Camino, Ca - wigs
Ace Wigs pictures are deceiving, mid length wigs may be short. I bought a mid-length but it was short. The description was misleading. They would not return my money. They say it is illegal to refund money per the health code. The health code doesn't care about your money. When I returned the wig for another one, the US mail crushed the box, the wig however is still in excellent condition, tags in tack, and all packing still in tack. They returned the wig to me. They have my money to spend, I have a wig I can't wear. I have dealt with wig companies for 20 years and have never had a problem with returns, exchanges or the like. I have even had them return my money if I wasn't satisfied. If you are looking for a wig company that will treat you right e-mail me and I will give you their name. Ace Wigs is the worst company I have ever dealt with on the internet, and I have dealt with several, not just in wig buying. I returned a wig(wrong color) to the other company the same day and the same way I did to Ace Wigs. The other company sent me the right color no questions asked. It appears to me one company wants to dealt with their customers honestly, the other one doesn't
