- Report: #511577
Complaint Review: Access USA MyUS.com Eric Baird Joy Rivera - Internet Internet
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Author Not Confirmed
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Access USA MyUS.com Eric Baird Joy Rivera
www.myus.com Internet, Internet, United States of America
Phone:
9412274444
Web:
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Access USA - MyUS.com Eric Baird, Joy Rivera myus Scam - shipped the "wrong" goods and won't resolve Internet
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I joined myus.com and used them to ship me auto parts I had ordered. All in all the cost to me was around $500, and they shipped on 28 September. I received a package of 2 small cans of baby formula instead of the parts.
3 weeks and around 12 emails later I still can't get answers as to if and when I will receive the goods I paid for. I have tried the 'send email to CEO/service manager/blah blah blah' option but these are simply ignored. I also tried the chat to an agent online and this is pretty useless - just a smokescreen.
Do not use myus.com - at best they are incompetent with pathetic customer service, at worst a scam sending people cheap and incorrect goods, and then ignoring them.
1 Updates & Rebuttals
Chris
USAmyus resloved the issue
#2Author of original report
Mon, February 22, 2010
It took a while, but myus.com got me my goods at their expense and apologised. They said this kind of mix up is very rare, so I recently used them for another shipment and the goods arrived quickly and without incident.
I will definitely use them in the future, as i believe my initial shipment issues were an exception, and not the norm.
