- Report: #1319788
Complaint Review: Acceptance Now - Nationwide
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Author Confirmed
Why?
Acceptance Now
Nationwide, USA
Phone:
2166615292
Web:
Www.Acceptancenow.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
My husband and I purchased a computer and printer from HH GREGG amd ACCEPTANCE NOW was the finance company. Not only did the sales associates get into an altercation but Acceptance Now has changed us $600 for a $380 sale! We have spent numerous hours trying to resolve this but no one wants to help. This is literally the worst company ever to deal with! The company has literally stole over $200 from this consumer so how much more had been stolen?
3 Updates & Rebuttals
RAC Employee
Texas,USA
Customer Service
#2UPDATE Employee
Mon, August 01, 2016
Hi there, I work for Acceptance Now. This definitely sounds concerning! We'd like to look into what might have happened and see if there's anything we can do to help. Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance. Thank you.
3 days later and over 20 hours we got resolution
#3Author of original report
Sun, July 31, 2016
It literally took us over 20 hours on the phone to get any type of resolution to our issues but finally someone stepped up and helped us. We got our contract rewritten for the correct amount. This is the worst experience we have ever had. I will never deal with them again. There are tons of hidden costs and fees associated with financing thru this company andno one explains anything. They just expect you to sign and pay! Unnecessary time and energy wasted on this deal.
FloridaNative
Palm Beach Gardens,Florida,
USA
Interest?
#4Consumer Comment
Sun, July 31, 2016
Did you pay off your purchase within 30 days?
If not, how long did you take to pay off the purchase? Anytime you borrow money from a company to pay for something you are going to incur interest charges unless there is a special deal. We don't know what your terms and conditions are because you didn't post the finance agreement. Some of those finance agreements are zero interest for X months but if you don't pay by the cut off date then the entire amount of deferred interest is due and it is added to your account. Furniture companies and appliance type companies are notorius for this type of financing.
Check your financing agreement. If they violated the terms of the agreement then you can contest the charge.
