- Report: #19818
Complaint Review: AC Delco - Grand Blanc Michigan
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AC Delco
6060 West Bristol Rd USA Grand Blanc, 48554 Michigan, U.S.A.
Phone:
810-635-5000
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AC Delco ripoff screwed others too AC DELCO Battery Failure Grand Blanc Michigan
My wife, who is pregnant, was on her way to her University for her afternoon classes when she decided to stop and get something to eat.
After doing so she tried to start her 00'Grand Prix and nothing happened she immediately called me and said somethings wrong with the car, I instantly thought the battery is dead.
Well, it would of been easy for me to jump start the car but the University is 60 miles away.
Needless to say a tow truck was called and the car was jumped and the expence came from our pocket.
And of course when you are in a hurry people seem to move slower. Anyway, my wife called and said the car was started.
Her last class ends at 840pm and she said she would feel better if she just came home.
So she did not attend any of those classes because she didnt feel like being stranded again at 900pm at night.
That next morning I went out to look at the vehicle. I tried to start it but there was no life.
I opened the hood and looked at the battery(AC Delco)and noticed battery acid was everywhere.
There were deposits on all electrical wires around the positive side of the battery,the battery box was covered and fluid was still leaking from the positive cable.
Seeing this I removed the cable with my gloved hand, no wrenched were involved the positive terminal just came right off.
Never the less I am out of 75$ and I was told AC Delco would not do a thing.
They know there is a problem and GM knows the same.
But we as consumers do not, this is why I am going to do everything possible to let the consumers know.
Jeriah
Black River Falls, Wisconsin
After doing so she tried to start her 00'Grand Prix and nothing happened she immediately called me and said somethings wrong with the car, I instantly thought the battery is dead.
Well, it would of been easy for me to jump start the car but the University is 60 miles away.
Needless to say a tow truck was called and the car was jumped and the expence came from our pocket.
And of course when you are in a hurry people seem to move slower. Anyway, my wife called and said the car was started.
Her last class ends at 840pm and she said she would feel better if she just came home.
So she did not attend any of those classes because she didnt feel like being stranded again at 900pm at night.
That next morning I went out to look at the vehicle. I tried to start it but there was no life.
I opened the hood and looked at the battery(AC Delco)and noticed battery acid was everywhere.
There were deposits on all electrical wires around the positive side of the battery,the battery box was covered and fluid was still leaking from the positive cable.
Seeing this I removed the cable with my gloved hand, no wrenched were involved the positive terminal just came right off.
Never the less I am out of 75$ and I was told AC Delco would not do a thing.
They know there is a problem and GM knows the same.
But we as consumers do not, this is why I am going to do everything possible to let the consumers know.
Jeriah
Black River Falls, Wisconsin
4 Updates & Rebuttals
Mary
San Antonio,Texas,
U.S.A.
These conditions do not appear overnight
#2Consumer Comment
Wed, December 08, 2004
We as a society have gotten so conditioned to just jump in the car, turn the key and go. The words 'preventive maintenance' mean little or nothing to most American drivers. The time it takes to lift the hood, check the oil, battery connections, wiper fluid like our parents did, (or like the full service gas station did), just isn't spent any more. Instead, you see drivers talking on the phone, buying snacks, touching up their makeup, etc while they fuel their cars. If the folks with this situation had looked under their hood every now and then, the condition would have been evident and could have been remidied with simple water and baking soda to counteract the corrosion.
Dan
Lenexa,Kansas,
U.S.A.
somewhat of a valid complaint
#3Consumer Suggestion
Sun, December 22, 2002
You have somewhat of a valid complaint. However the aftermarket and newer vehicles such as the 2000 model mentioned in this original complaint have batteries with the old problem corrected. Most likely the cause of this failure was someone overtightening the positive cable. This has become a problem on the newer model GM products (the only vehicles using side terminals) because of the dual positive battery cable assembly. If you use the wrench designed for these batteries it is only about 3 inches long and you cannot get enough leverage on it to overtighten the bolt thus damaging the battery. Since most people do not own this tool they use a adjustable wrench that is much longer or a socket and ratchet, both of which give you a lot more leverage making it very easy to overtighten the bolt. The bolt is overtightened it breaks the nut loose that is cast inside the terminal and the poor connection does the rest. You have excessive heat due to the connection which eventually causes the terminal to leak and come apart. In other words the terminal would fall out. The solution is to ensure you always use the proper tool, buy a quality product (AC Delco is one), and always install the product properly. I also want to mention I am a A.S.E. certicied Technician and have been since 1970.
David
Manteca,California,
U.S.A.
should have better warranties
#4Consumer Suggestion
Sun, December 22, 2002
The battery maker should have a better warrantee to avoid this problem. A-C Delco just puts their name on it. But it is a pretty common problem on side post batteries.
tom
joliet,Illinois,
U.S.A.
see alot of this
#5Consumer Comment
Thu, December 12, 2002
this has happened to my 93 chevy suburban,im a ase master auto tech with 20 yrs hands on and i see a lot of this out in the field kinda of bogus i think but what can we do theres bigger problems with the cars we drive than a battery
