Ordered caviar for overnight delivery, very expensive item with a $35 charge for overnight shipping. Checked in with 911caviar 2 days after purchase, and a very rude man (wouldn't give his name) said the package hadn't been shipped yet.
When I asked why it hadn't been shipped yet, he said it was going out "today" -- already late. My credit card had already been charged the day I ordered (not upon shipping), which is bad business practice. Then when I asked to speak with a supervisor, the guy hung up on me.
The company also goes under the name Gourmet Direct International, so I suggest avoiding them as well. I sent an email to get a credit back on my card, but never heard back, and no credit has been posted. I stopped payment with my bank and filed a fraud alert.