- Report: #1061267
Complaint Review: 911caviar-com-gourmet-direct - Beverly Hills California
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Author Not Confirmed
Why?
911caviar-com-gourmet-direct
PO Box 11198 Beverly Hills, 90213 California, USA
Phone:
818-508-1220
Web:
www.911caviar.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
911caviar-com-gourmet-direct watch out, they charged card immediately but didn't deliver as promised, $35 for overnight shipping. Beverly Hills California
Ordered caviar for overnight delivery, very expensive item with a $35 charge for overnight shipping. Checked in with 911caviar 2 days after purchase, and a very rude man (wouldn't give his name) said the package hadn't been shipped yet.
When I asked why it hadn't been shipped yet, he said it was going out "today" -- already late. My credit card had already been charged the day I ordered (not upon shipping), which is bad business practice. Then when I asked to speak with a supervisor, the guy hung up on me.
The company also goes under the name Gourmet Direct International, so I suggest avoiding them as well. I sent an email to get a credit back on my card, but never heard back, and no credit has been posted. I stopped payment with my bank and filed a fraud alert.
