- Report: #1504953
Complaint Review: One World Wireless - New York New York
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Author Confirmed
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One World Wireless
263 West 23rd Street New York, 10011 New York, United States
Phone:
2122066888
Web:
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One World Wireless One World Wireless of West 23rd St Scammed by Wireless Phone Store New York New York
This is a shady store. In November I bought a new iPhone & Karan set it up fine *but* I left my gold iPhone 10XS with him to send to Verizon for trade-in for what he said was a $439 value, & when Verizon only credited me $99 for it I contacted Verizon & was informed that what they credited me for was a gray iPhone 8–not my gold iPhone 10XS.
I contacted Karan & he assured me he had sent my iPhone 10XS to Verizon & he’d fix it with them. Each time I followed up with Karan he assured me Verizon had it, they’d credit me, but this didn’t happen & when I called Karan he said Verizon had written up a ticket (so, first they had my phone and now they just wrote up a ticket?). I insisted Karan give me what info he had, so he gave me the ticket #, but Verizon confirmed to me there was no such ticket # and they had no record of Karan’s calls. All Karan told me was bogus!
Another reviewer posted on Yelp just a month ago that this store never shipped their phone for trade-in and had supposedly “lost” it. Smells of what I can only guess is some shady money-making scheme this store has benefiting off selling off customers' old phones instead of trading them in for the customers' benefit. Shady business!
1 Updates & Rebuttals
Robert
Irvine,United States
IMEI Number
#2Consumer Comment
Thu, February 11, 2021
Every Cellphone has a IMEI(Serial Number).
If you don't have access to this number anymore(old paperwork or packaging), Verizon may be able to provide it to you. You should then report it Lost/Stolen.
If the phone was activated on any other carrier, there will be a record of it that the police should be able to get access to. Your IMEI should now be "blacklisted" keeping it from being activated on any carrier. It won't keep people from using it as a WiFi device but it won't be able to have any cellular connection.
If you get really lucky they will be able to track it down to a person that registered it, and you may be able to recover it.
It may also be very interesting what this store says if you tell them you are going to report it stolen and have the number blacklisted.
