- Report: #1505380
Complaint Review: Wish - San Francisco CA
-
Author Confirmed
Why?
Wish
1 Sanaome St, 40th floor San Francisco, 94104 CA, United States
Phone:
n/a
Web:
www.wish.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Wish They cancelled my order, charged me and now won't refund my money! San Francisco CA
On 1/13/21 I placed an order for surveillance cameras. Immediately after my order was placed, I received a confirmation and a message that the cameras had been shipped. Right after I received that message, another was sent telling me that my order had been cancelled. It took me a week to find out why...they stated it was due to suspected unauthorized use of my card. On 1/14/21, a full day after Wish cancelled my order, $123.14 was deducted from my card. I have contacted their ridiculous "Customer Support App" FIVE TIMES, with the same outcome each time... "Your refund of $135.38 was applied on 1/16/2021". Well after contacting my card issuer, there has NEVER been a credit for $135.38! This is theft and I want a refund!
