- Report: #1522913
Complaint Review: Wells Fargo - San francisco California
Reported By:
Victim of Wells Fargo lies & theft -
Jacksonville, FL, United States
Submitted:
Updated:
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Author Confirmed
Why?
Wells Fargo
420 Montgomery Street San francisco, 94104 California, United States
Web:
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Business Rating:
(2)
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Wells Fargo Unethically trying to foreclose on a property San francisco California
Wells Fargo is unethically foreclosing on a property.
Summary-August 10, 2022, I sent a cashier’s check from 121 Financial for $5,500 to catch up on the mortgage of my deceased mother's home.
A few weeks later I was told by a Wells Fargo rep funds had been received but now the check disappeared & funds were never applied to the account. I want to stop the foreclosure & pay the remaining mortgage.
Details - This problem is the result of two financial institutions acting improperly. We didn’t know we were behind until I called Wells Fargo because of stopped statements. August 10, 2022, I called & ask why no statements. I was told we were over $4,000 behind. I let the rep know I had not been aware due to NO statements & I would send funds. I asked statements to be sent so we could keep up with account & for automatic payments to begin again. I was told everything would be taken care. I had my credit union cut a cashier’s check for $5,500 & mailed it August 10.
I found out Community First Credit Union took the payoff of mother’s car from her account without authorization leaving the account without funds for the mortgage. This caused the missed payments.
I still was not receiving statements so called a few weeks later. The rep assured me everything was great. Check was received, account was fine & I should be getting statements soon.
Next I heard from Wells Fargo was paperwork to foreclose.
THIS is why Wells Fargo is foreclosing:
-Mortgage amount due $27,547
-Property tax value $161,144
If I had been receiving statements all along, I would have known about problems. No suprise ... the Wells Fargo rep lied to me. She knew I was not receiving statements and would never would.
https://bankruptcykansas.info/mortgage-statements/
Most home mortgage lenders who send monthly statements to their borrowers will stop sending statements once a bankruptcy is filed. They will stop withdrawing automatic payments from your bank account.
They claim sending the statements and withdrawing your funds might be seen as a violation of the bankruptcy automatic stay on collection and they don’t want to run afoul of the bankruptcy law. >>>
My mother passed away July 2021. We kept her accounts for payments but her credit union removed funds.
Wells Fargo is known for unethical treatment of senior citizens. I went to a branch & was told a different story. In August, the account was in "pre-foreclosure." I had proof from of the cashiers check but I was called a bad debt & they never got a check.
I wish to pay off the mortgage & have no more business with a company who preys on Senior Citizens.
